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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,230 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Sep 5, 2017

      Good company overall

      Junior
      Recommend
      CEO approval
      Business Outlook

      Pros

      Make you swipe in and out, which means once you have hours of overtime, you can take time off Great people to work with

      Cons

      The leadership try to be involved in everything, meaning that you don't have much liberty to make decisions yourself

      2.0
      Sep 4, 2017

      The company is totally changed in a bad way during the last few years.

      Boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company, part of the very big Nestlè group. Very good boutiques, so represents a very nice place to work. Young team.

      Cons

      Many targets to reach, very demanding company. Focused on KPI's, always asking to do more and more. Less benefits, no consideration for quality of life of employees and no 'help' for mom with kids.

      5.0
      Sep 2, 2017

      I love working for Nespresso! The future of the company is innovative and bright and am excited to be a part of it!

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company who cares about their employees. This company invest in training for all employees which is extremely important. Listening to our CEO speak is very inspiring because he listens and takes action when there is a concern. This makes me want to continue to give my all and contribute as best I can. The entire home office team is personable and very welcoming. They encourage you to reach put to them for any reason, at any time and you will get an immediate response .

      Cons

      Technology is challenging for the customer facing employees. They know this is a concern and reassure us they are trying to fix it.

      avatar
      Nespresso Response
      8y
      Hello – Thank you for your enthusiasm and comments about your experience as a Nespresso boutique assistant manager. I am happy to read that you are enjoying your job and the benefits that came with it, from employee discounts to professional development trainings. When my schedule allows, I enjoy interacting with Nespresso employees, listening to them and also answering their questions. In the newest boutiques, we have now introduced a new technology that allows the Boutique Coffee Specialists to take orders on a tablet and fulfill them in a more efficient and customer-friendly way. Also, on a global level, we are working with Nestlé teams to review and enhance IT processes. Upgrades are in the pipeline. Thank you, Guillaume Le Cunff President @ Nespresso USA
      Viewing 1048 - 1050 of 1,230 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.