Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,230 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Great Team and Product" ((in 76 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 20 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jan 11, 2021

Company can improve

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits Free coffee credit Paid holidays Paid dry cleaning for uniforms

Cons

No room to move up with the company they rather hire from outside. They are starting to take benefits away little at a time. Working harder through covid and they have taken hours from us.

Nespresso Response

5y

Hello Senior Coffee Specialist, First and foremost, thank you for sharing your feedback. Thank you for recognizing that we offer competitive benefits and many perks for our employees. We strive to develop and promote our talent from within and we’re proud to be able to allow employees career advancement and mobility throughout the Nespresso and Nestle organizations. I would suggest working directly with your manager to discuss your desire to grow as well as reassessing your current hours. I am not aware of any benefit reductions and recommend that you contact your HR Business Partner with any concerns. Thank you for your feedback. All the Best, Alfonso Gonzalez CEO, Nespresso North America

5.0

Jan 9, 2021

Good place

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Fun place and wonderful experience. many things to learn from

Cons

too many things during operation and customer thinks is a place that serve free coffees

Nespresso Response

5y

Hello Colleague, We appreciate your review and feedback. We are happy to hear that you enjoyed working at Nespresso and that you learned through your experience with us. We wish you well with your future endeavors. Best regards, Guillaume Le Cunff, CEO

5.0

Jan 8, 2021

Great Company

Executive sales representative

Recommend

CEO approval

Business Outlook

Pros

Good work system and motivating environment.

Cons

No career path set for employees.

Nespresso Response

5y

Hello Colleague, We appreciate your review and feedback. We are pleased to hear that you are happy with your experience at Nespresso. We understand your experience with career pathing did not meet your expectations. We invest a great deal in coaching and career development, and encourage you to speak with your manager regarding your career interests. In Saudi Arabia, we have a distributor partner who manages the business there, and we will pass your feedback to them. We wish you much continued success. Best regards, Guillaume Le Cunff, CEO

Viewing 985 - 987 of 1,233 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

View job

Gestionnaire poste client F/H

Paris

View job

Conseiller clientèle - CDD (H/F)

Stage Pilote de flux B2B F/H

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Company can improve

Good place

Great Company

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Nespresso reviews FAQs

Jobs at Nespresso