Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,233 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      1K reviews
      4.0
      Jan 18, 2021

      Great benefits and overall place to work....at a cost of career progressions

      Coffee expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company discounts and allowances Short-term recognition Training

      Cons

      No progression Lower remuneration even though the work is over-achieved

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback and review. We appreciate the pros you highlight around great place to work, benefits, and recognition, which we believe, are very important to the employee experience we offer. Your feedback on career development and remuneration was disappointing since we invest in these areas a great deal. We will pass your comments to the local UK team. Wishing you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO
      3.0
      Jan 14, 2021

      This company is not what it used to be

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      perks, benefits, bonus, safety measures,

      Cons

      senior leaders, culture change, all about sales. No work-life balance anymore. Lack of career opportunities.

      avatar
      Nespresso Response
      5y
      Hello Manager, Thank you for recognizing our efforts in taking precautions and maintaining a safe workplace for our employees. We are also proud to offer a competitive benefits program and excellent perks. Our market is growing at a fast pace and we appreciate our Nespresso teams working together to deliver the best service and support sales from every angle. Regarding your concerns, I’d suggest working directly with your manager to discuss culture changes, your workload, and desire for advancement. Thank you for your feedback and please reach out directly to me, if you’d like to discuss further. All the Best, Alfonso Gonzalez CEO, Nespresso North America
      5.0
      Jan 13, 2021

      Great environment

      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excelent service and procedures; great team; nice extra activities

      Cons

      No cons. Too much Coffee available for NON drinkers

      avatar
      Nespresso Response
      5y
      Hello Colleague, We appreciate your feedback and review. Thank you for sharing the many positives of working for Nespresso such as great teams, our world-class customer service, and nice activities. It was great to see you enjoyed the experience. We wish you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO
      Viewing 982 - 984 of 1,233 Reviews
      Related searches: Nespresso jobs | Nespresso salaries | Nespresso benefits | Nespresso interviews
      ReviewsNespresso reviews

      Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.