Nespresso reviews

4.2

91% would recommend to a friend

(1,234 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Feb 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Very nice place for part time

Cons

Can be a little annoying with targets

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are proud to offer flexibility options to our employees. Our business is growing and evolving, and we appreciate our Nespresso teams working together to deliver the best sales and service to our customers. One suggestion would be to speak with your line manager about target setting and how to make it work better for you. Wishing you much continued success in Nespresso. Thank you, Guillaume Le Cunff, CEO
4.0
Feb 1, 2021
Recommend
CEO approval
Business Outlook

Pros

The people in the team were great.

Cons

Some customers were rude towards the staff and demanding.

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Nespresso Response
5y
Hello Colleague, Thank you for your time at Nespresso and the feedback you provided. We are happy to hear you enjoyed working with your team members. Our business is growing and evolving, and we appreciate our employees’ efforts to provide the best sales and service to our customers. Wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO
2.0
Feb 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Well payed overtime, good working hours

Cons

Salary does not motivate the luxury service, asking more with out paying more

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Nespresso Response
5y
Dear Colleague, Thank you for your feedback. We understand you enjoyed parts of your work experience such as working hours and paid overtime. You shared your salary did not meet your expectations. At Nespresso, we strive to offer our employees a market competitive total rewards package. In Cyprus, our distributor partner manages the Nespresso business, and we will pass your feedback to this team. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO
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Glassdoor has 3,232 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.