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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,234 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Feb 8, 2021

      It's been okay

      Senior coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Customer Service experience and development

      Cons

      Little advancement opportunity, crowded field and long wait time.

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback. We are happy to hear you’re enjoying your experience and develop at Nespresso. Regarding your concern for little advancement, I would suggest working directly with you manager to voice your desire for career advancement. We will pass on your other concerns to the appropriate team. Thank you, Guillaume Le Cunff, CEO
      5.0
      Feb 8, 2021

      Good

      Senior coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment and pay

      Cons

      Can be too competitive and harsh

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback. We are proud to provide our employees a market competitive and excellent offer. Ensuring a great employee experience is a top priority, and we are happy to hear you are enjoying working at Nespresso. Our business is growing and evolving, so we appreciate our employees’ efforts to provide the best sales and service to our customers Thank you, Guillaume Le Cunff, CEO
      2.0
      Feb 3, 2021

      Great Products

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products with a huge potential for growth

      Cons

      Leadership not worried about employees

      avatar
      Nespresso Response
      5y
      Hello Former Employee, Thank you for recognizing our great products and potential for market growth. Our success is due to the meaningful contributions of our people at Nespresso and our Leadership not only cares but values our employees. I would be very interested in hearing more about your experience to help us identify more specifically an area of improvement. I appreciate your sharing your feedback. Please don’t hesitate to reach out if you would like to further discuss. All the Best, Alfonso Gonzalez CEO, Nespresso North America
      Viewing 967 - 969 of 1,234 Reviews
      Related searches: Nespresso jobs | Nespresso salaries | Nespresso benefits | Nespresso interviews
      ReviewsNespresso reviews

      Glassdoor has 3,232 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.