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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,231 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Feb 17, 2019

      Good place to work

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      It has a good environment work. Good schedules.

      Cons

      Satisfy the clients, they are not always easy.

      1.0
      Feb 13, 2019

      Honestly, Run.

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts and free coffee, although that is stopping very soon.

      Cons

      Literally 0 progression and complete lack of care from upper level management. 0 opportunity to grow skills or contribute outside of your job description. Bonuses Are NEVER achievable due to ridiculously inflated targets which stem from loss of market share and overspending in dying brick and mortar retail store.

      4.0
      Feb 11, 2019

      On the edge, never stagnant. Constantly evolving.

      Decision support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dynamic and constant changes keeps you on the edge due to constant growth. Spent almost 10 years and never felt monotonous. There’s so much changes going on, each role felt like a different job. The HR respects employees, the president is keen on transparency and one of the most open and frank, down to earth individuals. No CEO suite and tie type corporate politically correctness. The message conveyed by CEO is always “It is what it is” and with an always open door approach. This reflects that the hierarchy pyramid at nespresso is upside down atleast from CEOs point of view. I always admire this approach. Wether Steven Jobs, John Legere, they all have similar personalities, and I think this is the future. Employees in today’s age are much more consciously evolved and scripted and carefully crafted messages are not that effective. It’s just boring and can always see through it. Employees are never laid off as a result of changes in business models. Nespresso always makes sure to find a way to make internal movements. Again clearly showing how they value their employees.

      Cons

      The company is growing tremendously fast. Thanks to some really evolutionary changes in the past two years. It’s growing faster and keeping the infrastructure in line with the growth is always an ongoing challenge. Having spent 10 years, with so many management changes, each change for e.g manager comes in with their own set of expectations. Which is always an uphill battle.

      avatar
      Nespresso Response
      7y
      Hello, Thank you for your 10-years at Nespresso USA, your positive and in-depth feedback shows that you have truly experienced a constantly evolving career and work environment at our company. It’s great to read your points about our leadership and people management approach. I’d like to invite you to contact me directly to discuss your additional feedback, as I appreciate your message about not compromising on our core strengths and your interest in identifying solutions – I look forward to discussing further with you if you wish. All my best, Guillaume Le Cunff President & CEO, Nespresso USA
      Viewing 967 - 969 of 1,231 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.