Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,232 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 189 reviews)); "Great benefits and free coffee on the job" ((in 123 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 37 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,234 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,234 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Feb 16, 2021

Full of opportunities

Global total reward manager

Recommend

CEO approval

Business Outlook

Pros

Nespresso and Nestlé more widely offers great opportunities to develop and work on different projects, collaborate with different department and teams

Cons

being part of Nestlé, and soon completely absorbed by the giant in every aspect of the company, never ending processes and bureaucracy make it difficult to keep the motivation and focus on the customer.

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. Career and personal development is key to the success of Nestle and Nespresso, and we ensure employees have opportunities to further enhance their skills, while collaborating with different teams across the business. We appreciate you recognizing these strengths. Also, we hear your concerns about big organizations. At Nestle and Nespresso, we are striving to be much more agile and have made great strides through the efforts of our people to come forward with their ideas and leadership bringing greater focus to the customer and driving greater motivation. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Feb 16, 2021

Good and safe place for work.

Reporting and analytics

Recommend

CEO approval

Business Outlook

Pros

challenges, global, diversity, re- location, career, business

Cons

Management, transparency, HR support, resources poorly allocated (people)

Nespresso Response

5y

Hello Colleague, Thank you for recognizing Nespresso’s efforts in providing a safe place to work for our employees. We are happy to hear you enjoy many aspects of the job, including our global business model, career prospects, and diversity in our company. Regarding your concerns, we are investing a great deal in the areas you highlight. It would be good to hear more from you on specifics so we can follow up on the experience you had. Please feel free to reach out to your Nespresso LT member or me to give us further insights. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Feb 12, 2021

good

Specialist

Recommend

CEO approval

Business Outlook

Pros

nice place to work . Good environment.

Cons

nothing. all good. Best place.

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and review. It is important we foster a positive and inclusive work environment for our employees and we are happy to hear you consider our company a nice place to work. Wishing you continued success at Nespreso. Best regards, Guillaume Le Cunff, CEO

Viewing 961 - 963 of 1,234 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Paris

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Conseiller clientèle - CDD (H/F)

Stage Pilote de flux B2B F/H

Nespresso

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Full of opportunities

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good

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