Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,233 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 189 reviews)); "Great benefits and free coffee on the job" ((in 123 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 37 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,235 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Feb 18, 2021

Average experience overshadowed by negative experiences

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good bonuses including free coffee, free coffee machines and some cash incentives.

Cons

Poor people management, negative treatment by individual staff members, and no culture or environment that made you feel you could reach out to HR.

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. We appreciate the areas you see as strengths such as great rewards and benefits. We also read your concerns about people leadership and management. This is disappointing given as a company we respect and care for our people, and both through our leaders and with each other. We would welcome hearing more specifics from you about your experience. With this additional information, we can look into the concerns you outline. Please feel free to reach out to our Business Executive Officer for the UK&I, Guillaume Chesneau at guillaume.chesneau@nespresso.com, or please contact me. Wishing you well with your future endeavors. Best regards, Guillaume Le Cunff, CEO

5.0

Feb 17, 2021

Developer

Web developer

Recommend

CEO approval

Business Outlook

Pros

Brilliant people, great brand, interesting challenges

Cons

Tech stack could be improved

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. Thank you for recognizing Nespresso as a great brand with brilliant people. We are proud to hire the best and brightest talent in the market. On the opportunity you shared, we are regularly reviewing and enhancing our technology. Please surface your ideas to your Line Manager as we want to hear from you. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

4.0

Feb 16, 2021

Good Sales Position

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

The work was Interesting, Interactive and Developmental

Cons

Sadly, the work was repetitive

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. We are delighted to hear you found the work interesting, interactive, and developmental. We try our best to encourage and motivate our employees, as it is vital to their personal growth. We appreciate your efforts in providing the best sales and service to our customers. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 958 - 960 of 1,235 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Paris

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Conseiller clientèle - CDD (H/F)

Stage Pilote de flux B2B F/H

Nespresso

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Average experience overshadowed by negative experiences

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Good Sales Position

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