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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,236 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      May 10, 2021

      Great environment

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, great people, great training

      Cons

      Nothing to complain about. Very busy location.

      avatar
      Nespresso Response
      5y
      Hello Former Sales Associate, Thank you for your positive feedback. We are proud to offer great training and flexible work hours. Glad to read that you think Nespresso has a great environment, we are busy as our business is growing, and the key to our success is having great people. Appreciate you taking the time to leave a review. All the best, Alfonso Gonzalez CEO, Nespresso North America
      5.0
      May 7, 2021

      Best of the best

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, environment, benefits, business best

      Cons

      Career opportunities, working positions, organisational prospects

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback. We appreciate the pros you highlighted regarding parts of our Total Rewards package such as salary and benefits and our working environment. Regarding the cons, we focus a great deal on our people’s career development and talent management. We would encourage you to work with your manager to address your concerns of career advancement. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
      1.0
      May 6, 2021

      If I could give them 0 stars I would.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary is decent. Free machine and coffee.

      Cons

      They treat employees like machines. Found them to be emotionally abusive. Management is poor. Hands down one of the worst places I've ever worked.

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback and review. We appreciate the pros you outlined around our Total Rewards package including our free coffee. It's unfortunate you had difficulty with your Supervisor and felt pressure on your position. At Nespresso, we invest in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. If you want to share more feedback with us, so we can look further into you comments, please feel free to contact your ManCom, HR team or BEO of your market Guillaume Chesneau. We wish you much success with your future endeavours. Best regards, Guillaume Le Cunff, CEO
      Viewing 910 - 912 of 1,236 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.