Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

The training was ok but not great

Cons

Rude customers sometimes. poor system

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback and review. We are happy to read that you enjoyed our various learning and development opportunities that we provide at Nespresso. Regarding the cons you outlined, our company is growing and evolving, and we appreciate our retail employees' efforts in supporting Nespresso's goals and providing the best customer support. We are constantly striving for continuous improvement, that is why we encourage you to reach out to your Line Manager, ManCom member or BEO of your market, Guillaume Chesneau, to discuss your concerns. We will be happy to look into this with you. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
4.0
May 18, 2021

Coffee Advisor Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well paid job, good company to work for

Cons

Very good company to work for

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Nespresso Response
5y
Hello Colleague, Thank you for sharing the positives of working for Nespresso. It is great to see you enjoy the part of our Total Rewards package like salary, and also the working atmosphere. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
1.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

great coaching and development !

Cons

do triple the work, no benefits, 30hr a week or less

avatar
Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback and review. We are pleased to know that you enjoyed our learning and development opportunities. Regarding the cons, at Nespresso, we provide our employees with market competitive benefits as a part of our Total Rewards package. Also, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. We encourage you to contact your Line Manager, ManCom member or BEO of your market, Alfonso Troisi, to discuss your concerns. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
Viewing 907 - 909 of 1,236 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.