Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jan 28, 2021
Recommend
CEO approval
Business Outlook

Pros

-The company is good (mortally and in providing resources, and a quality model for achieving success) -Pay is fairly competitive for starter job -Get some free coffee & machines -quarterly bonuses based on average sale size -Stores and Managers are empowered to make it fun, productive, and have a nice environment -some medical, dental, vision benefits -somewhat sophisticated so you aren't embarrassed to work there

Cons

-Job quality/experience is based heavily on store management. Good managers make the job fun, lucrative, efficient, and feels like a safe home. If you have a bad manager, its not as fun and they have the freedom to be harsh with punishments, clog up sales process, unsafe job security or concerning work environment.

avatar
Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are proud to provide our employees a market competitive and excellent offer as part of our Total Rewards package. We invest in our managers so they can lead their teams well and help enhance their employees work experience. Thank you for your additional insight on team building. We will pass on your message to the appropriate team. Wishing you continued success at Nespresso. Thank you, Guillaume Le Cunff, CEO
5.0
Jan 27, 2021
Recommend
CEO approval
Business Outlook

Pros

pay rate is very good, management treats you very well and hours are good

Cons

can be very quiet during working hours

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Nespresso Response
5y
Hello Coffee Advisor, Thank you for your positive feedback. We are happy to hear you are enjoying the Nespresso experience and your management team. We know the working days fluctuate, and we appreciate your flexibility to adjust with it. We appreciate the time you took to post your review. Best regards, Guillaume Le Cunff, CEO
3.0
Jan 25, 2021

Good

Recommend
CEO approval
Business Outlook

Pros

Good managers in the company

Cons

Not that much help for juniors

avatar
Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We make sure to invest in our managers so they can lead their teams well. We appreciate the efforts of our retail employees and will pass on your feedback to the team. Wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO
Viewing 787 - 789 of 1,233 Reviews

Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.