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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,233 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      Jan 31, 2021

      Ineffective HR

      Boutique associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company provides great benefits overall despite other glaring issues

      Cons

      Management is oftentimes manipulative and will encourage unhealthy competition between workers to the point where it breeds distrust

      avatar
      Nespresso Response
      5y
      Dear Former Employee, Thank you for noting that Nespresso offers great benefits, we are proud of our competitive compensation program and excellent perks. It’s unfortunate to hear of your experience with management. We make it a priority that our store managers are provided with extensive sensitivity training to ensure they are fully capable to lead and manage their teams. Although you are no longer with our company, please know we’ve always encouraged employees to work their HR business partners regarding any employee relations. If you would like to further discuss your concerns and further explain what ineffective HR means, please don’t hesitate to reach out to me directly. All the Best, Alfonso Gonzalez CEO, Nespresso North America
      4.0
      Jan 30, 2021

      Better than minimum wage but rare increases

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Start higher than retail avg but you stay that way a long time

      Cons

      Overworked, a lot of work politics

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback. We are proud to provide our employees a market competitive and excellent package. We will review the concerns you raised of workload, work politics, and career development with the team. Wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO
      2.0
      Jan 30, 2021

      Little organization and bad salaries

      Supply planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits from working at Nestlé

      Cons

      Wages payed are below the market average

      avatar
      Nespresso Response
      5y
      Dear Colleague, Thank you for your feedback. We understand you enjoyed elements of your work experience such as benefits, and you felt wages were below market average. We work to offer our employees at Nespresso a market-competitive total rewards package, which includes base salary, bonus/incentives, benefits, and learning. We believe this balance across several components is important for our people. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO
      Viewing 784 - 786 of 1,233 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.