Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,231 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 187 reviews)); "Good benefits, great team, free coffee" ((in 130 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Good salaries and bonuses." ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 66 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 20 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Jan 25, 2021

Nespresso

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

School where you learn a lot

Cons

Always fixated on numbers and statistics

Nespresso Response

5y

Hello Colleague, Thank you for your time at Nespresso. We are happy to hear you were able to learn a lot while on our team. Our business is growing and evolving, and we appreciate our Nespresso teams working together to deliver the best sales and service to our customers. Thank you for the positive review, we appreciate it. Best regards, Guillaume Le Cunff, Global CEO

1.0

Jan 25, 2021

Really bad company

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

nothing, it would be the benefits . I worked there 3 months and non of the benefits they were offering was offered to me. Like the free machine and the capsule allowance

Cons

A lot of racism in the company. Please avoid at all costs. They are supposed to offer you benefits in the first month but you don't se any of those. Also people in training will lie about you just because you are not from UK. A customer can easily bully you and harass you and the company will never believe you because the customer is always right

Nespresso Response

5y

Dear Colleague, Thank you for your feedback. It is disappointing to read your comments. We are a company with strong values and culture, which cares for our people. Nespresso is a place where diversity and inclusion is honored and celebrated. Racism has absolutely no place in our company. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to our Nespresso UK Business Executive Officer, Guillaume Chesneau, at guillaume.chesneau@nespresso.com, or contact me directly. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO

3.0

Jan 25, 2021

OK place

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits I.e free coffee and hampers at Christmas

Cons

No progression and management is poor

Nespresso Response

5y

Dear Colleague, Thank you for your feedback. We appreciate the pros you outlined around our total rewards package including our free coffee. We were disappointed to read your cons specifically connected to the management team and career progression. At Nespresso, we invest in our leaders and employees developmental so they can work together well and achieve what they aspire in their careers. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to our Nespresso UK Business Executive Officer, Guillaume Chesneau, at guillaume.chesneau@nespresso.com , or contact me directly. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO

Viewing 790 - 792 of 1,233 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

View job

Gestionnaire poste client F/H

Paris

View job

Conseiller clientèle - CDD (H/F)

Stage Pilote de flux B2B F/H

Nespresso

Nespresso reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Nespresso

Really bad company

OK place

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Nespresso

Nespresso reviews FAQs