Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 3, 2019
Recommend
CEO approval
Business Outlook

Pros

. Monthly Coffee Allowance . Gifts at Easter/Christmas . Quarterly and Annual Bonus . Use the job as a point to apply for secure internal vacancies within Nestle. This is what anybody with sense seems to do.

Cons

. No work/life balance. . No support for health and wellbeing. . Expected to cover shifts at short notice - viewed unfavourably and regarded as "not a team player" if you decline. . Forced to book your entire years holiday entitlement in January - impossible to plan your life. . Never leave a shift on time, always expected to work overtime. This never gets paid as the company views itself as "not quid pro". . Expected to read and sign new rules and regulations constantly. Very easy to loose track of current rules - this will be used against you at any opportunity. . Impossible to track current quarterly and annual bonus progress as you will never get access to a company pc to access the SSIP service. . Will be treat like a child and talked down to from management . Will be treat like a servant whenever any of the pretentious, high and mighty Gatwick based staff come to visit the boutique. Expect to be a coat rack, bell boy, waiter and fountain of knowledge; all whilst performing your regular duties. . IT systems are useless. The Nessoft till systems are archaic and backwards. PDQ readers are not linked to the tills so there is a large margin for error. . You have to wear the Nespresso uncomfortable uniform. Includes itchy "Blackpool rock" striped shirt, grey flannel parachute pants, uncomfortable foam banana soled brogues and the most pathetic excuse of a belt you will ever experience. .You are essentially working for an unethical African baby killing, Holocaust supporting, water thieving, Robert Mugabe loving, rainforest hating conglomerate. You will frequently be made to preach about the positive contributions Nespresso and Nestle make to this world. If like me you have any personal code of ethics this will quickly become debilitating.

2.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Free coffee allowance, free machine, decent discount on machines.

Cons

Poor work hours, Rota never done fairly also rubbish Rota planning and very last minute so you can never plan your life, Ridiculous KPIs so you can never get a decent bonus. Cowboy managers recruited, who have no experience or people skills, cannot even manage a person or team. Senior coffee specialists only promoted solely based on favouritism. Staff over worked and bullied/pressured to quit. Managers only care about unrealistic targets and you mean nothing to them unless your a favourite then you can get away with anything you fancy.

2.0
Apr 19, 2019

In decline

Recommend
CEO approval
Business Outlook

Pros

Good colleagues and customer interactions are always good.

Cons

pressure/stress .. no reward $. not worth your health or sanity. Unclear directions no clear path of where its going. Nespresso lost its appeal.

Viewing 76 - 78 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.