Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 196 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 126 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 75 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Sep 22, 2025

An odd place to work

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Paid reasonably Free coffee Nice fellow floor staff, supervisors and managers Bonuses are decent but completely fabricated, the bonus system makes no sense whatsoever and they can adjust what they give by making up new targets out their ....

Cons

Certain people in higher management are egotistical oddballs and expect to be treated as customers although they are simply colleagues who are just over paid and get to expense all their food while floor staff who do all the manual work try to meet targets to get a gift card to pay for food in expensive areas where the shops are located on a much lower salary and they are useless as management and treat floor staff like personal servants. I curse them all with failure! And you have to be a mindless consumer to not see that the brand is definitely not what it claims to be. Funny to watch them run it into the ground over the next few years🤣

Nespresso Response

7mo

Hello, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated elements of our Total Rewards package and the support from supervisors and managers. At Nespresso, we aim to provide a respectful and collaborative work environment where our teams feel valued. Regarding the cons you mentioned, we regret to hear that your experience with certain members of higher management did not meet expectations. At Nespresso, we are committed to fostering a culture of mutual respect across all levels of the organization. You are always welcome to share more details with your former local HR team. Your insights assist us in pinpointing areas for enhancement and in our ongoing efforts to improve the employee experience. We wish you well in your future endeavors. Thank you.

3.0

Sep 18, 2025

Mixed Feelings

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Great and easy to sell product Desirable location Good medical, dental, and vision insurance

Cons

Not much pay raise for promotions, with a lot more responsibility Summer and holiday hours run later Cultish corporate messaging

Nespresso Response

7mo

Hello Colleague, Thank you for sharing your thoughts about your experience with us. We are glad to hear that you enjoy our flexible schedule and the product we offer. We appreciate your insights regarding the promotion structure, individual preferences alignment, and your suggestion regarding allowing team members to focus on areas they are passionate about. We will your feedback on to the applicable team as we are always looking to create the most positive team dynamic possible. Wishing you well in your role with us. Thank you.

4.0

Sep 17, 2025

Amazimg

Luxury sales associate

Recommend

CEO approval

Business Outlook

Pros

Fun Cooperative Balanced Exciting Actibe

Cons

Nothing really to say to be honest

Nespresso Response

8mo

Hello, Thank you for sharing such positive feedback with us, it is truly inspiring. We are delighted to read that you appreciate our efforts in fostering a pleasant and welcoming environment. At Nespresso, it is important to us that our people work well together and that they are properly encouraged and supported to succeed. If you have any additional thoughts or suggestions you would like to share, please don’t hesitate to contact your former HR team. We wish you much success with your new endeavors. Thank you.

Viewing 61 - 63 of 1,227 Reviews

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