Nespresso reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

nice place to stay if you want to empower your skills

Cons

nothing particularly on my mind

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Nespresso Response
8mo
Hello, Thank you for offering your perspective on your journey with us. We are thrilled to hear that you find our environment conducive to skill development and empowerment. It’s encouraging to know that you feel positively about your time here, and we are committed to maintaining and enhancing this supportive atmosphere. If you have any further suggestions or insights, please don’t hesitate to reach out to your former local HR team. Wishing you all the best in your new endeavors. Thank you.
4.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Fantastic employer, great benefits and great staff

Cons

Uniform is uncomfortable to wear

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Nespresso Response
8mo
Hello, Thank you for providing your insights regarding your time with us. It’s always uplifting to know that our efforts to create a constructive work environment are recognized. We also acknowledge your feedback regarding the uniform's comfort. We understand that certain aspects of the job can present challenges, and we are committed to continually improving the employee experience. We recently introduced a new uniform which enables people to choose from a range of options to enable people to feel themselves at work, whilst also championing comfort and sustainability. We appreciate your candidness as we strive to create an even better workplace. If you have any additional suggestions or concerns, please feel free to reach out to your former local team. Wishing you all the best in your future endeavors. Thank you.
5.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

nice leaders, nice pay and benefits, proper training.

Cons

store too busy you wont even get a second to breathe

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Nespresso Response
8mo
Hello Colleague, We appreciate you sharing your feedback on your experience with us. It is delightful to read that you value your leadership team, various benefits and training opportunities we provide our people with. We believe in empowering our employees to reach their full potential by accommodating everyone with caring guidance and possibilities for development, and it's rewarding to know that they find our efforts in this area fulfilling. Regarding the areas for improvement you highlighted, it's upsetting that your experience is not entirely positive. We recognize the importance of maintaining a balanced workload and continuously ensure that our employees have all the necessary support. Your review is valuable to us, as we constantly seek to improve. If you want to share more details or suggestions with us, please feel free to contact your local HR team. Wishing you continued success at Nespresso. Thank you.
Viewing 64 - 66 of 1,227 Reviews

Glassdoor has 3,217 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.