Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,233 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "Good benefits, great team, free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Good training on full time employees" ((in 51 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,235 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Aug 4, 2022

Nespresso great coffee, toxic environment

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good benefits if you have time to set up logins on all different platforms Higher base salary & bonuses

Cons

Shark tank - management is always pointing fingers ageism - only higher young and cute people training - little to none Always watching you - constant tabs on timeclock, cameras everywhere, even though you have done nothing wrong.

Nespresso Response

3y

Dear Former Employee, I would like to start by saying, Nespresso is dedicated to providing an environment that inspires and excites our employees. We value the contribution each employee makes to the overall culture at Nespresso and are always looking for ways to invest in the wellbeing of our employees.. Regarding pay, we take pride in our competitive compensation and benefits packages, which we regularly review and update according to our employees needs and market benchmarks. To your point on management styles, there is always value in continually training and developing our people, particularly managers. At Nespresso, we offer an abundance of trainings and re-trainings including learning and development geared specifically to people leaders to manage effectively and empathetically. I value your feedback and appreciate you taking the time to share. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

4.0

Aug 1, 2022

Salary

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and company culture

Cons

Slow process to make decisions

Nespresso Response

3y

Dear Former Regional Sales Manager, I appreciate you taking the time to share your feedback, and for your many years with Nespresso! I am happy to read you found “great benefits and company culture.” Our people are what make Nespresso great. We are proud to offer our employees competitive compensation and a benefits package with excellent perks, like free coffee and machines. To your point on decision making, the executive leadership team, myself included, are committed to being decisive and support the work of our teams to the best of our ability and we will continue to make improvements in this area. Please reach out to me directly if you would like to share any ideas on how we can improve on this or any other topics. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

3.0

Jul 28, 2022

Decent

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Amazing team, extra hours available.

Cons

Work is repetitive and monotonous.

Nespresso Response

3y

Hello, Thank you for sharing your feedback with us. We are more than happy to know that you enjoyed the experience of working with your team and working conditions. Our employees are our top priority, and we invest a great deal in our people, teams, and organization to have the right caring culture where people respect, help and inspire each other to succeed. Regarding the cons you outlined, we will make sure to pass your feedback to the respective team. Wishing you the best with your new endeavors. Thank you.

Viewing 544 - 546 of 1,235 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Paris

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Conseiller clientèle - CDD (H/F)

Stage Pilote de flux B2B F/H

Nespresso

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Ratings by demographic groups

Reviews by job title

Nespresso great coffee, toxic environment

Salary

Decent

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