Nespresso reviews

4.2

91% would recommend to a friend

(1,235 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Aug 14, 2022

Its fine

Recommend
CEO approval
Business Outlook

Pros

Coffee perks nice sales Associates

Cons

Limited advancement to Promote through the company

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Nespresso Response
3y
Dear Current Sales Associate, Thank you for your 6 years of service at Nespresso! We take great pride in our compensation and benefits package which includes perks, like free coffee and machines. In regard to growth, we strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nespresso and Nestlé USA organizations. I encourage you to engage with us directly to discuss development and your own career path. Please don’t hesitate to reach out to me if you ever have ideas on ways in which we can improve on this or any other topics. All my best, Alfonso Gonzalez CEO, Nespresso North America
5.0
Aug 10, 2022

Saudi Arabia

Recommend
CEO approval
Business Outlook

Pros

It's very big brand I like to work with him again

Cons

No i don't think so

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Nespresso Response
3y
Hello, Thank you so much for your 9+ years as an employee of Nespresso and for such a positive review and feedback. Our success is due to the meaningful contributions of our people. We are committed to fostering a culture of care, where people respect, support and inspire each other to succeed, and employees feel empowered to achieve their career aspirations and grow with the business. It's always a pleasure to work with someone who is passionate and eager to learn and grow with us. Thank you for all your hard work and we wish you all the best with your future endeavors!
3.0
Aug 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits and perks every month

Cons

Very high and unrealistic KPIs to reach

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Nespresso Response
3y
Hello, Thank you for sharing your feedback with us. We are happy to know that you recognize the benefits we provide as a part of our Total Rewards package, which includes base salary, bonus/incentives, and learning. Regarding the cons you outlined, it is unfortunate to hear you were not satisfied with some elements of your experience. We strive to find the right balance between the customer and business needs and flexible work hours of our teams, and we greatly appreciate the efforts of our people in providing quality customer service. We would welcome hearing more specifics from you. Please, reach out to your former local HR or Management team. With your additional comments, we can look further into what you raised. Wishing you the best with your new endeavors. Thank you.
Viewing 541 - 543 of 1,235 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.