Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,233 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "Good benefits, great team, free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Good training on full time employees" ((in 51 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,235 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Jul 27, 2022

Mixed feelings

Assistant boutique manager

Recommend

CEO approval

Business Outlook

Pros

Good school - you can learn a lot for future job Benefits

Cons

No progression No life - work balance No-appreciation No- vision/clear idea No equality

Nespresso Response

3y

Hello, Thank you for your feedback and review. We are happy to read that you enjoyed training and learning opportunities we provide at Nespresso. Regarding the cons, we focus a great deal on our people’s career development and talent management and want every person to find their right fit within our company. Also, we invest a lot in our leaders and employee's development, so they can work together well and achieve what they aspire to in their careers. At Nespresso, it's important for us that we treat each other with respect and mutual dignity. We would like to hear more from you to look into your concerns. Please, reach out to your former local HR or Management team. With your additional comments, we can look further into what you raise. We wish you much success with your new endeavors. Thank you.

3.0

Jul 27, 2022

Job review

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-Coffee allowance -competitive pay -breakfast treats

Cons

-micromanagement -breaks unpaid -high employee turnover

Nespresso Response

3y

Hello, Thank you for your feedback and review. At Nespresso, we are proud to offer our employees a market-competitive Total Rewards package, which includes base salary, bonus/incentives, benefits, and learning. It is disappointing to read the cons you highlighted. We invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. Given we are demanding and striving for excellence, we want every employee to find their right fit within our company. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your former local HR or Management team. We wish you much success with your new endeavors. Thank you

4.0

Jul 26, 2022

Internal Auditor at Nespresso

Internal auditor

Recommend

CEO approval

Business Outlook

Pros

good work environment, perks for coffee/machines

Cons

Heavy workload when not enough resources/short staff

Nespresso Response

3y

Dear Current Internal Auditor, Thank you for taking the time to leave a review about your time at Nespresso. I am happy to hear you have found Nespresso to be a “good work environment.” As you mentioned, we take pride in our competitive compensation and benefits packages, which include excellent perks, like free coffee and machines. In regard to workload and staffing, we regularly review and open roles according to our needs and future forecasting. As you know, in this macroeconomic environment, hiring remains a very real business challenge, but we continue to see improvements in these areas. If you have any recommendations on ways in which we can improve in theses, or any other areas, please don’t hesitate to reach out. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

Viewing 547 - 549 of 1,235 Reviews

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Vendeur - 8h (H/F)

Paris

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Paris

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Alternant Chargé média F/H

Paris

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