Nespresso reviews

4.2

91% would recommend to a friend

(1,235 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Sep 6, 2022

Good Place to work

Recommend
CEO approval
Business Outlook

Pros

Good work environment Relaxed work setting discounts and free coffee

Cons

upper management not understanding tangible sales targets

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Nespresso Response
3y
Hello Colleague, Thank you for sharing your feedback with us. We are happy that you recognize different benefits we provide as a part of our Total Rewards package. At Nespresso, our people are our top priority, and we always strive to provide comfortable working conditions for every employee. We are committed to fostering a culture of care, where people respect, support, and inspire each other to succeed. Regarding the areas you see as cons, we're sorry that you are not fully satisfied with your experience. In our company, we work hard to find the right balance between the customer and business needs and flexible working hours of our teams. We would encourage you to reach out to your HR or Management team to discuss further your concerns. Wishing you continued success at Nespresso. Thank you.
3.0
Aug 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, free coffee machine

Cons

No work life balance, no room for growth.

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Nespresso Response
3y
Dear Former Store Manager, Thank you for highlighting the “great benefits” at Nespresso. We take great pride in our compensation and benefits package which includes perks, like free coffee and machines. To your point on growth, we strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nespresso and Nestlé USA organizations. I want to emphasize that Nespresso is dedicated to providing an environment that inspires and excites our employees. We value the contribution each employee makes to the overall culture at Nespresso and are always looking for ways to invest in our employees’ experience and growth. I value your feedback, and I encourage you to reach out should you want to discuss any ways in which we can improve in the future. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
3.0
Aug 14, 2022
Recommend
CEO approval
Business Outlook

Pros

- Extra salary benefits (gifts, discounts,...) - Good for career growth (well known multinational company)

Cons

- Low salary -Bad work environment (especially inter teams)

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Nespresso Response
3y
Hello, Thank you for your feedback and review. We are happy to provide our employees with different benefits and perks as part of our Total Rewards package, and opportunities across the company for our people to develop their careers. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. Regarding the areas you see as cons, we assure you that it's important for us that our employees are provided with market-competitive salaries on every level. In addition to this, we foster a positive working environment by ensuring our employees' safety and well-being. At Nespresso, we strive to build a friendly, supportive and collaborative place to work, where people respect, help and inspire each other to grow and succeed. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local Management or HR team. We wish you much success with your future endeavors. Thank you.
Viewing 538 - 540 of 1,235 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.