Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,232 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 189 reviews)); "Great benefits and free coffee on the job" ((in 123 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 37 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,234 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Nov 1, 2022

Average organisation masked with big brand name!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Brand name, Good people, Free coffee

Cons

Bureaucratic decision making, toxic team cultures remain unchecked, mostly execution (senior management mostly managing tactical issues)

Nespresso Response

3y

Hello, Thank you for sharing your feedback and review with us. We are proud to provide our employees with different perks and benefits as a part of our Total Rewards package. At Nespresso, we are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you described, we invest a great deal in our people, teams, and organization to have the right caring culture where people respect, help and inspire each other to succeed. It is important that we foster a positive working environment for every employee, by ensuring their safety and well-being. We are a company with strong values and culture, which cares for our people. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raised. Please reach out to your local HR team. We wish you much success. Thank you.

5.0

Oct 26, 2022

You will learn a lot

Digital marketing specialist

Recommend

CEO approval

Business Outlook

Pros

You'll get the chance to learn a lot, top knotch marketing with the HQ sharing a lot of knowledge.

Cons

High pressure on sales, you will work under stres.

Nespresso Response

3y

Hello, Thank you for sharing your feedback with us. It's a pleasure to read the positives of working at Nespresso that you described. We are happy that you enjoyed different learning and training opportunities we provide at our Company. Regarding the cons, we are sorry to hear you were not fully satisfied with your experience and felt stress on your position. At Nespresso, it is important for us that we foster a positive working environment and provide comfortable working conditions for every employee. We encourage you to reach out to your former local HR or Management team to discuss your concerns and find the best possible solution. We wish you well with your new endeavors. Thank you.

3.0

Oct 24, 2022

Little Pay for Work

Team leader

Recommend

CEO approval

Business Outlook

Pros

Benefits through Nestle and free coffee

Cons

Management wouldn't take into consideration of changes

Nespresso Response

3y

Dear Former Employee, Let me start by saying we are proud to offer our employees a compensation and benefits through Nestle which is regularly reviewed to stay competitive in the marketplace. In addition, employees receive excellent perks like free coffee and machines, like you mention. To your point on management, there is always value in continually training and developing our people, particularly managers who lead people. At Nespresso, we offer an abundance of trainings and refresher trainings that offer critical learning and development. Nespresso is dedicated to fostering an environment that inspires and excites our employees. Please reach out to me if you have any specific ideas on how we can improve in this area or others. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

Viewing 517 - 519 of 1,234 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

View job

Gestionnaire poste client F/H

Paris

View job

Conseiller clientèle - CDD (H/F)

Stage Pilote de flux B2B F/H

Nespresso

Nespresso reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Average organisation masked with big brand name!!

You will learn a lot

Little Pay for Work

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Nespresso reviews FAQs

Jobs at Nespresso