Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 7, 2022

NA

Recommend
CEO approval
Business Outlook

Pros

Benfits are above the averages

Cons

There are so many internal tools to use and hard to learn in a short period

avatar
Nespresso Response
3y
Hello, Thank you for sharing your feedback and review. At Nespresso, we are proud to provide our employees with different perks and benefits as a part of our Total Rewards package therefore, we are happy to know you enjoyed it. It is unfortunate to hear though that you were not completely satisfied with some elements of your work. Cultivating an excellent working environment and accessible learning opportunities is a top priority for us. We are consistently seeking to improve and innovate our operations to ensure that our people are well-informed, properly trained, and supported on every level. Given the improvement areas you outlined, we encourage you to reach out to your former HR team or Line Manager. We wish you much success with your future endeavors. Thank you.
5.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

good salary and good environment

Cons

Have to deal with rude customers

avatar
Nespresso Response
3y
Hello, Thank you for sharing your positive feedback and review. We are happy to know that you enjoyed the experience of working at Nespresso as well our Total Rewards package, which icludes market-competitive salary among other. In our Company we invest a great deal in our people, teams and organization to have the right caring culture where colleagues respect, help and inspire each other to succeed. We greatly appreciate the efforts of our boutique employees in providing quality customer service and it is disappointing to read you had some challenging customers. We will make sure to pass your feedback to the respective team. Wishing you the best in your new endeavors. Thank you.
3.0
Nov 1, 2022

Average organisation masked with big brand name!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brand name, Good people, Free coffee

Cons

Bureaucratic decision making, toxic team cultures remain unchecked, mostly execution (senior management mostly managing tactical issues)

avatar
Nespresso Response
3y
Hello, Thank you for sharing your feedback and review with us. We are proud to provide our employees with different perks and benefits as a part of our Total Rewards package. At Nespresso, we are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you described, we invest a great deal in our people, teams, and organization to have the right caring culture where people respect, help and inspire each other to succeed. It is important that we foster a positive working environment for every employee, by ensuring their safety and well-being. We are a company with strong values and culture, which cares for our people. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raised. Please reach out to your local HR team. We wish you much success. Thank you.
Viewing 514 - 516 of 1,233 Reviews

Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.