Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,231 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 187 reviews)); "Good benefits, great team, free coffee" ((in 130 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Good salaries and bonuses." ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 66 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 20 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Nov 14, 2022

Not that glamourous !

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Great office space, great projects to work on, very good insurance. Opportunity to evolve inside the company (problem is your pay do not evolve with you)

Cons

Low salary, no company culture, too many burn outs, some people have no clue of what they’re doing

Nespresso Response

3y

Hello Colleague, Thank you for your feedback. Our people are our top priority and we always strive to offer comfortable working conditions for every employee. It is great to know that you are satisfied with your projects and enjoy benefits we provide as a part of our Total Rewards package, such as insurance. Our company does put its efforts in providing career advancement and professional development opportunities for employees. Regarding the cons, at Nespresso, we strive globally to offer our employees market-competitive salaries. In addition to that, we focus a great deal on our people’s career development and talent management. It is important for us to provide a positive working environment for our employees by ensuring their safety and well-being. Given we are demanding and striving for excellence, we want every person to find their right fit within our Company. We advise you to reach out to the HR team to discuss further your concerns and find the best possible solution. Wishing you continued success at Nespresso. Thank you.

5.0

Nov 10, 2022

Great Place to work

Sr. manager technical services

Recommend

CEO approval

Business Outlook

Pros

Great culture and environment Safety and health of employees is a high priority

Cons

Too many options of coffee

Nespresso Response

3y

Dear Senior Manager, I am happy to read you have found “great culture” at Nespresso. I firmly believe our people, yourself included, are what make Nespresso great. I’m even more pleased you mention our culture of safety – this is at the heart of every step we take as a business. To your point on onboarding, we see the value in regularly revisiting these practices to keep them relevant and practical. I am pleased to share that as of August, we have introduced a new three-part structure which is designed to introduce employees information on Nestlé and Nespresso in an engaging and organized fashion. Please reach out to me if you would like to discuss these or any other topics further, have any specific ideas on how we can improve in this area or others. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

3.0

Nov 10, 2022

Average

Stock

Recommend

CEO approval

Business Outlook

Pros

Not a super complicated job

Cons

Minimum wage No benefits Very busy sometimes

Nespresso Response

3y

Hello, We appreciate your feedback and review. Given our people are our top priority, we always strive to assure comfortable working conditions and workflows for every employee. It is unfortunate to read however, you were not fully satisfied with your experience, and felt the salary was low. At Nespresso, we aim globally to offer competitive compensation in every market, as well as perks and benefits within our Total Rewards package. In addition, ensuring that our colleagues have a decent work-life balance is of great importance to us always. Please, reach out to your former local HR team. With your additional comments, we can look further into what you raise. Wishing you the best in your future endeavors. Thank you.

Viewing 511 - 513 of 1,233 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Paris

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Conseiller clientèle - CDD (H/F)

Stage Pilote de flux B2B F/H

Nespresso

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