Nespresso reviews

4.2

91% would recommend to a friend

(1,234 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Dec 6, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

You can learn excellence of customer service. Also easy to take some responsibilities if you are motivated

Cons

The same as every jobs in a store (working during weekends mainly)

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Nespresso Response
3y
Hello, Thank you for your feedback and review. We are happy to read that you enjoyed training and learning opportunities we provide at Nespresso, as well as our company ethics. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Furthmore, our business is growing and evolving, and we genuinely appreciate our Nespresso teams' collaborative efforts to deliver the best customer service. Regarding the cons, our people are our top priority, and we strive to provide comfortable working conditions for everyone. Also, we always attempt to find the right balance between the customer and business needs and flexible work hours of our teams. Wishing you all the best in your future endeavors. Thank you.
5.0
Nov 22, 2022

Great company

Recommend
CEO approval
Business Outlook

Pros

good benefits and over all environment

Cons

compensation could be better and benefots

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Nespresso Response
3y
Hello Colleague, Thank you for your feedback. We are happy to hear you enjoy working environment at Nespresso. Ensuring a great employee experience is a top priority for our company. Regarding the areas of opportunity you described, we strive to offer our employees a market-competitive Total Rewards package, which includes base salary, bonus/incentives, benefits, and learning. We advise you to reach out to your Line Manager or HR team to discuss your concerns. Wishing you continued success at Nespresso. Thank you.
4.0
Nov 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Cool projects, innovative ideas, great workplace, amazing colleagues, excellent product range, market leader, premium brand, competitive compensation and benefits, fun employee events

Cons

Diversity, Equity and Inclusion was not par with its parent company Nestlé

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Nespresso Response
3y
Hello, Thank you for your feedback. It's a pleasure to read the positives of working at Nespresso that you described. We are happy that you were satisfied with your projects, enjoyed working with your colleagues, and recognized such parts of our Total Rewards package as compensation and benefits. Regarding the cons you outlined, it is disappointing to read your comments specifically connected to diversity, equity, and inclusion, as our people are our top priority. We are committed to fostering a culture of care, where people respect, support, and inspire each other to succeed, and believe that everyone can be empowered and make a difference with diverse workforces. That’s the way to work and grow together. In addition to this, we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire to in their careers. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your former local HR team to discuss further your concerns. We wish you much success with your new endeavors. Thank you.
Viewing 508 - 510 of 1,234 Reviews

Glassdoor has 3,232 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.