Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Feb 1, 2023

Salary

Recommend
CEO approval
Business Outlook

Pros

Great benefits, healthy lifestyle, great team

Cons

Working in a shift hours

avatar
Nespresso Response
3y
Hello, Thank you for your feedback and review. We are proud to offer our employees with many benefits as a part of our Total Rewards package. It's also a great pleasure to read that you enjoy working with your colleagues. Regarding the cons, at Nespresso, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. It is important for us to provide comfortable working conditions for every employee. We will make sure to pass your feedback to the respective team. We wish you well with your new endeavors. Thank you.
5.0
Jan 31, 2023
Recommend
CEO approval
Business Outlook

Pros

- amazing environment - great people - interesting business

Cons

- couldn't think of any

avatar
Nespresso Response
3y
Hello, Thank you for sharing your feedback and for recognizing many positives of working for Nespresso. It's important for us to build a friendly, supportive and collaborative place to work, where people respect, help and inspire each other to succeed. Thus, our business is growing and evolving, and we highly appreciate the efforts from all employees to support Nespresso's goals. We will pass along your feedback to the appropriate team. Wishing you the best with your new endeavors. Thank you.
3.0
Jan 28, 2023

Its Fine

Recommend
CEO approval
Business Outlook

Pros

Good perks, lots of coffee

Cons

poor management and Pos systems

avatar
Nespresso Response
3y
Dear Former Coffee Specialist, I am so glad to read you found Nespresso to offer “good perks!” We take pride in our Total Rewards package, including compensation and benefits which includes excellent perks, like free coffee as you mention. In terms of your constructive feedback, to your point on our systems, we are constantly working to improve our technology across the company, including our POS system. I’m happy to share that we recently launched a global digital transformation initiative to address the technology infrastructure as you suggested. To your point on management, there is always value in continually training and developing our people, particularly managers who lead people. At Nespresso, we offer an abundance of trainings and refresher trainings that offer critical learning and development. Nespresso is dedicated to fostering an environment that inspires and excites our employees. Please reach out to me if you have any specific ideas on how we can improve in this area or others. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
Viewing 493 - 495 of 1,233 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.