Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Good training when they have the adequate staff Improving company culture

Cons

no benefits bad insurance bad pay for the amount of work no possibility to move up unless full time

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Nespresso Response
3y
Hello Colleague, Thank you for your feedback. In our Company, we are demanding and striving for excellence, that is why we strive to offer our employees various training and learning opportunities to grow together. Our employees are our top priority, and we invest a great deal in our people, teams, and organization to have the right caring culture where people respect, help and inspire each other to succeed. Regarding the areas for improvement you described, at Nespresso, we work hard to provide all our employees with a market-competitive Total Rewards package, which includes base salary, bonus/incentives, and benefits. In addition to this, we make sure to provide opportunities across the company for our people to develop their careers. Ensuring a great employee experience is a top priority for us. We encourage you to reach out to your Line Manager or HR team to discuss further your concerns. Wishing you continued success at Nespresso. Thank you.
5.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

so many pros to work for such great company, benefits are endless.

Cons

do not see any cons

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Nespresso Response
3y
Dear Current Customer Service Representative, First, I’m happy to read you are “loving it” at Nespresso. I believe our people, yourself included, are what make us “such a great company”. In addition to great people, we are proud to offer our employees competitive compensation and benefits, with excellent perks like free coffee and machines. Please don’t hesitate to reach out to me should you have any feedback on how we can improve in the future. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
3.0
Jan 21, 2023
Recommend
CEO approval
Business Outlook

Pros

You get free machine when you get hired. Allowance of $40 per month to purchase coffee

Cons

- Lack of training for new hires that’s not part of the opening team - Manager expects that you know all the protocols and best practices without training and hopes that you just catch on by yourself

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Nespresso Response
3y
Hello Colleague, Thank you for sharing your feedback and for recognizing different perks we provide at Nespresso. Our employees are our top priority and we are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you described, we are firmly committed to investing in our people’s learning and development, to support their career aspirations and growth at Nespresso. Given we are demanding and striving for excellence, we want every person to find their right fit within our Company. We will make sure to pass your feedback to the respective team. Wishing you continued success at Nespresso. Thank you.
Viewing 496 - 498 of 1,233 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.