Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Feb 19, 2023

Amazing!

Recommend
CEO approval
Business Outlook

Pros

Very good company and competitive salary

Cons

Hard to upsell products and machines

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Nespresso Response
3y
Hello, We appreciate your feedback. It is great to see you enjoyed the experience of working at Nespresso as well as our Total Rewards package, which includes a market-competitive salary. We are building an environment with diversity and inclusion that creates productive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you described, we would welcome hearing more specifics from you. Please reach out to your former local HR team. With your additional comments, we can look further into what you raised. We wish you much success in your new endeavors. Thank you.
1.0
Feb 18, 2023
Recommend
CEO approval
Business Outlook

Pros

You can pick up overtime

Cons

poor pay, poor support and they blame you for everything.

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Nespresso Response
3y
Hello, Thank you for taking the time to share your feedback. It is going to be deliberately assessed, as we strive continuously to improve our ways of working. Concerning your comments, we recognize that the compensation is an important factor of the Total Rewards package, that's why we work to offer competitive salaries in every market. Additionally, we want to assure you that we do not tolerate blame-shifting. Our people are our top priority and we are paying much attention to creating a positive work environment where everyone feels respected, supported, and empowered to make a difference with diverse workforces. That’s how we work and grow together. We appreciate your input and encourage you to share any further feedback or concerns with your former local HR team. Wishing you best of luck in your future endeavors. Thank you.
4.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Good commission during busy periods Good base pay

Cons

Not a lot to do during quiet periods Not much support from the team

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Nespresso Response
3y
Hello, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed different parts of our Total Rewards package, such as market-competitive salary. Regarding the cons you outlined, we are sorry to hear that you were not satisfied with some elements of your experience. Our people are a top priority for us, and it is important that we foster a trustful working environment for every employee, where people help and inspire each other to grow and succeed. In addition to this, we strive to ensure that our people are well-informed and supported on every level. We encourage you to reach out to your former HR team to discuss your concerns. We wish you much success with your new endeavors. Thank you.
Viewing 490 - 492 of 1,233 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.