Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Mar 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- really good benefits, free coffee machine and coffee - lots of bonuses and good pay - supportive

Cons

Lots more to learn than a normal retail job

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Nespresso Response
3y
Hello, Thank you for your feedback and review. We are really happy that you recognize many benefits we provide as a part of our Total Rewards package, which includes base salary, bonus and incentives. Regarding the area you see as cons, at Nespresso, we strive to organize our work in a way where all our employees can work and develop professionally together. It’s important to us to ensure that our people are well informed and supported on every level. If you want to share more feedback, so we can look further into your concerns, please, contact your former local HR team We wish you much success in your new endeavors. Thank you.
4.0
Mar 5, 2023
Recommend
CEO approval
Business Outlook

Pros

benefits from day one & opportunity to grow

Cons

External communication could use some work

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Nespresso Response
3y
Hello, We appreciate your feedback. Thank you for sharing the positives of working for Nespresso. We are proud to offer our employees a market-competitive Total Rewards package, and it is great to hear you recognize many development opportunities in terms of leadership and career. Regarding the area you see as cons, we're sorry that you were not entirely satisfied with your experience. It's important for us that we never stop challenging ourselves and are consistently working to improve our ways of working. We would like to hear more from you to look into your concerns. Please, reach out to your former local HR or Management team. We wish you much success with your new endeavors. Thank you.
4.0
Mar 4, 2023

Good environment

Recommend
CEO approval
Business Outlook

Pros

Pay on time Good pay for no experience

Cons

Sometimes the working hours were tiresome

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Nespresso Response
3y
Hello, Thank you for sharing your feedback and review with us. We are proud to provide our employees with different perks and benefits as a part of our Total Rewards package, such as competitive salary. At Nespresso, we are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you described, it's unfortunate to know you're not fully satisfied with your experience, as it is important for us that we provide comfortable working conditions for every employee. Our people are our top priority, and we always strive to find the right balance between the customer and business needs and flexible work hours of our teams. We will make sure to pass your feedback to the respective team. Wishing you much success with your future endeavors. Thank you.
Viewing 481 - 483 of 1,233 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.