Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Mar 13, 2023

Good pay

Recommend
CEO approval
Business Outlook

Pros

good work environment and people

Cons

less hours given and not enough time flexibility

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Nespresso Response
3y
Hello, Thank you for sharing your feedback and review with us. It's a great pleasure to read that you enjoyed working with your colleagues as well as the environment at Nespresso. Regarding the cons you outlined, we're sorry that you are not fully satisfied with your experience. Our people are our top priority, and we always strive to offer satisfactory work atmosphere for every employee, as well as find the right balance between the customer and business needs and flexible work hours of our teams. We would like to hear more from you to look into your concerns. Please, reach out to your former local HR team. With your additional comments, we can look further into what you raise. Wishing you much success with your future endeavors. Thank you.
5.0
Mar 10, 2023

Great place

Recommend
CEO approval
Business Outlook

Pros

Great leadership with transparent feedback

Cons

Sometimes it could get stressful when there are too many clientss

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Nespresso Response
3y
Hello, We appreciate your feedback and review. Thank you for recognizing our efforts in providing positive working environment. At Nespresso we invest in our leaders and employees' development, so they can work together well and achieve what they aspire in their careers. Regarding the cons, it's unfortunate to read you experienced stress on your position. We appreciate our Nespresso teams' collaborative efforts to deliver the best service to our customers. Our people are our top priority and we always strive to provide comfortable working conditions for our employees. We will make sure to pass your feedback to the respective team. Wishing you much success in your new endeavors. Thank you.
4.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Very good retail company to work for, good culture etc

Cons

no progression, very strict at times instead of being a relaxed atmosphere in store which created tension on shop floor

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Nespresso Response
3y
Hello, Thank you for your feedback. We appreciate the positives of working at Nespresso you described, including our company values and culture. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you outlined, our people are our top priority, and it is important for us to foster a positive working environment and provide comfortable working conditions for every employee. Also, we are firmly committed to investing in our people’s learning and development, to support their career aspirations and growth at Nespresso. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. We will make sure to pass your feedback to the respective team. Wishing you the best with your new endeavors. Thank you.
Viewing 478 - 480 of 1,233 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.