Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

$100 coffee credit per month, sometimes head office forgets, good health benefits

Cons

No opportunities to move up, raises are cents, high school culture

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Nespresso Response
3y
Hello, Thank you for sharing the feedback about your experience at our company. We are glad to hear that you appreciate many positive aspects of the Total Rewards package that we provide. However, it is unfortunate to hear that you were not satisfied with certain aspects of your working experience, as mentioned in the cons you outlined. We are constantly challenging our internal processes and looking for ways to improve opportunities for growth and development for our employees. Additionally, we are committed to fostering a culture of respect and collaboration among our teams. Regarding your comment about raises, we regularly review our compensation structure to ensure that it remains competitive within the market. We recommend you to reach out to your former HR team to share your concerns further. We wish you well in your future endeavors. Thank you.
3.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Free coffee when you feel low

Cons

on feet all day customers be rude

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Nespresso Response
3y
Hello, Thank you for your feedback and review. We are proud to offer our employees with different benefits, including free coffee, as a part of our Total Rewards package. Regarding the cons you mentioned, we are sorry to hear that you were not satisfied with some elements of your working experience. Our people are our top priority, and we always strive to offer comfortable working conditions for our employees. At Nespresso, we greatly appreciate the efforts of our employees in providing quality service, and it is disappointing to read you had some challenging customers. We advise you reach out to your former local HR team to address your concerns, so we could further look into it. Wishing you the best with your new endeavors. Thank you.
5.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

A little bit above minimum wage

Cons

Even though we receive discounts, they are not the best

avatar
Nespresso Response
3y
Dear Current Boutique Coffee Specialist, I appreciate you taking the time to share your feedback. We are proud to offer our employees competitive compensation and benefits package through Nestle, which we review regularly, benchmarking with industry standards to stay competitive in each market. Please reach out to me directly if you would like to discuss further. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
Viewing 469 - 471 of 1,233 Reviews

Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.