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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,233 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      1K reviews
      2.0
      Apr 9, 2023

      Good until it wasn't

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee, often flown to training events, matching 401k

      Cons

      After a while, the company began imposing more duties onto individual team members without also increasing compensation. Wound up filling the roles of what should have been three or four other associates.

      avatar
      Nespresso Response
      3y
      Thank you for taking the time to leave a review about your time with Nespresso, highlighting our competitive benefits and employee perks like free coffee. As the business scales and efficiencies evolve, we are continually evaluating team structures as well as individual roles and responsibilities to best serve the business while promoting a positive working environment. If you have any specific ideas on how we can improve in this area or others, we are open to discussing further. -Barbara LaRocca, VP of HR
      5.0
      Apr 9, 2023

      Decent pay and flexible work schedule

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Above average pay and free coffee

      Cons

      Need to wash cups used for sampling

      avatar
      Nespresso Response
      3y
      Hello, Thank you for your feedback. We appreciate the positives of working at Nespresso that you described. We are proud to offer our employees a market-competitive Total Rewards package, which includes base salary, bonus/incentives, benefits, and learning. Ensuring a great employee experience is a top priority for us. Regarding the cons you outlined, we will make sure to pass your feedback to the respective team. Wishing you the best in your new endeavors. Thank you.
      3.0
      Apr 7, 2023

      Great!

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good team and culture - free coffee! - great staff benefits

      Cons

      - poor training - understaffed

      avatar
      Nespresso Response
      3y
      Hello, Thank you for your feedback and review. We are glad to know that you enjoyed working with your team and appreciate our company culture. At Nespresso, we are proud to offer our employees with various benefits as a part of our Total Rewards package. Regarding the cons you outlined, it is unfortunate to hear you were not satisfied with some elements of your experience. Our people are our top priority, and we always strive to support, inform and provide comfortable working conditions for everyone. We invest a lot in our employee’s training and development, so they can work together well and achieve what they aspire in their careers. We would welcome to hear more about your concerns. Please, reach out to your former local HR team, so we can look further into what you raise. We wish you well with your new endeavors. Thank you.
      Viewing 466 - 468 of 1,233 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.