Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,230 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 179 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 133 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Great Team and Product" ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 158 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Mar 30, 2023

Good staff and amazing bosses

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice people and nice vibe, professionalism at it best

Cons

Early hours, including holidays and fridays

Nespresso Response

3y

Hello Colleague, Thank you for sharing your feedback about your experience at Nespresso. It's wonderful to hear that you find the people and overall ambience of our workplace to be nice and that professionalism is held to the highest standard. However, we are sorry to hear that the early hours, including holidays and Fridays, are challenging for you. Constantly, we attempt to find the right balance between the customer and business needs and flexible work hours of our teams. We encourage you to discuss your scheduling concerns with your manager or HR team so that we can work together to find a solution that meets your needs. Wishing you continued success at Nespresso. Thank you.

4.0

Mar 21, 2023

Marketing

Product manager

Recommend

CEO approval

Business Outlook

Pros

Good company culture and projects

Cons

No cons to add for now

Nespresso Response

3y

Hello Colleague, Thank you for your feedback and review. It's a great pleasure to know that you enjoy the working environment and our company culture. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. We are also happy that you enjoy working on your projects. It's always a pleasure to work with a talent who is passionate and eager to grow with us. Wishing you continued success at Nespresso. Thank you.

4.0

Mar 21, 2023

Great team environment

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great team environment and staff are treated well. Nice benefits in form or coffee machine and monthly capsules / credit. Team events were also always nice.

Cons

Salary was quite low and little opportunity for advancement since it is a small team.

Nespresso Response

3y

Hello, We appreciate your feedback. Thank you for recognizing Nespresso’s efforts in cultivating an excellent working environment and building strong relationships among the employees. We are happy that you enjoyed different perks we provide as a part of our Total Rewards package. Regarding the cons you outlined, it is unfortunate to hear you were not satisfied with some elements of your experience. We strive globally to offer our employees market-competitive salaries. In addition to that, we focus a great deal on our people’s career development and talent management. At Nespresso, we want every person to find their right fit within our company. Please, feel free to reach out to your former local HR Team to discuss further your concerns. Wishing you well with your future endeavors. Thank you.

Viewing 472 - 474 of 1,233 Reviews

Jobs at Nespresso

Conseiller clientèle - CDD (H/F)

Paris

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Alternant Chargé média F/H

Paris

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Alternant Vendeur F/H

Montpellier

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