Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
May 25, 2023

Good Job

Recommend
CEO approval
Business Outlook

Pros

Good, Friendly, Supportive, Nice, Cordial

Cons

Nothing much that I can think of

avatar
Nespresso Response
3y
Hello Colleague, Thank you for taking the time to provide feedback on your experience with us. We are delighted to hear about the positive aspects of our company, such as the pleasant, supportive, and friendly atmosphere. It is our goal to foster a cordial work environment where employees feel valued and supported in their roles. Given we are constantly striving to provide the best experience possible, it's encouraging to receive feedback like yours. Wishing you much success at Nespresso. Thank you.
5.0
May 24, 2023

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Monthly coffee credits, discount on products, positive and supportive work environment, approachable management.

Cons

Often need to work weekends, customers can be rude and entitled, point of sale system is out dated and very slow (when it is working at all).

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Nespresso Response
3y
Hello Colleague, Thank you for your feedback and review. We are really happy that you recognize many benefits we provide as a part of our Total Rewards package. It is also a great pleasure to read that you are satisfied with the work environment and management, as we invest a lot in our leaders and employees' development, so they can work well together and achieve what they aspire in their careers. Regarding the cons you outlined, we can assure you that in our Company it is important for us to ensure that our people have a decent work-life balance. Also, we greatly appreciate the efforts of our employees in providing quality customer service, and it is disappointing to read you had some challenging customers. At Nespresso, we consistently strive to improve our ways of working and innovate with empowered people across the company. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your local HR or management team. Wishing you continued success in your career at Nespresso. Thank you.
4.0
May 24, 2023

It was fun

Recommend
CEO approval
Business Outlook

Pros

A good part time job to make money on the side - would sometimes be stressful but coworkers were great!

Cons

Customer attitude was sometimes not fun

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Nespresso Response
3y
Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team
Viewing 439 - 441 of 1,232 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.