May 24, 2023
Anonymous employee
Nespresso Response
3yHello Colleague,
Thank you for your feedback and review. We are really happy that you recognize many benefits we provide as a part of our Total Rewards package. It is also a great pleasure to read that you are satisfied with the work environment and management, as we invest a lot in our leaders and employees' development, so they can work well together and achieve what they aspire in their careers.
Regarding the cons you outlined, we can assure you that in our Company it is important for us to ensure that our people have a decent work-life balance. Also, we greatly appreciate the efforts of our employees in providing quality customer service, and it is disappointing to read you had some challenging customers. At Nespresso, we consistently strive to improve our ways of working and innovate with empowered people across the company.
We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your local HR or management team.
Wishing you continued success in your career at Nespresso.
Thank you.