Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 189 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,232 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Jun 3, 2023

Much improved work conditions

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

New office in york is fab, hotdesk, double monitors, very open, now cut hours fir same pay, good hybrid working conditions

Cons

Favouritism still exists , pay is poor and raises poorer still. Last few tears we have had under 5% when inflation is double that

Nespresso Response

3y

Hello Colleague, Thank you for sharing your review with us. We are glad to hear that you appreciate the new office and the improved hybrid working conditions, as well as hotdesk and double monitors. Creating a positive atmosphere for our employees is one of our main priorities. Regarding your cons about favouritism and the situation with salary and raises, we are always keeping in the loop the importance of staying competitive in terms of compensation and adapting it within different markets. Additionally, at Nespresso, we believe in fostering a fair work environment where every employee is treated with respect and given equal opportunities to succeed. We would like to hear more from you to look into your concerns. Please, reach out to your HR team. With your additional comments, we can look further into what you raise and find the best possible solution. We wish you much success with us. Thank you.

5.0

Jun 3, 2023

Great company

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Work culture environment and pay scale

Cons

Boss is too bossy and rude

Nespresso Response

3y

Hello, Thank you for sharing your feedback with us. We are delighted to hear that you appreciate the positive work culture, pleasant environment, and market-competitive pay scale at our company. At Nespresso, we take pride in fostering a supportive and inclusive work culture. However, we're sorry to hear about your experience with your superior. We want to emphasize that our employees are our most valuable asset, and their satisfaction and fulfilling are of utmost importance to us. We encourage you to reach out to your former local HR team to address this concern. Wishing you best of luck in your future endeavors. Thank you.

3.0

May 30, 2023

Good

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Meh meh meh meh meh

Cons

Hectic environment and toxic higher management

Nespresso Response

3y

Hello, It is unfortunate to hear you are not satisfied with your working experience at Nespresso. Ensuring a great employee experience is a top priority for Nespresso. We never stop challenging ourselves and are consistently working to improve our ways of working and innovate with empowered people. It's important for us to ensure that our people are well informed and supported on every level. Care runs deep at Nespresso; it is a philosophy that’s embedded in everything we do. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your former local HR team. Wishing you all the best in your future endeavors. Thank you.

Viewing 436 - 438 of 1,232 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

View job

Alternant Chargé média F/H

Alternant Vendeur F/H

Montpellier

View job

Conseiller clientèle - CDD (H/F)

Paris

View job

Nespresso

Nespresso reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Much improved work conditions

Great company

Good

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Nespresso

Nespresso reviews FAQs