Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 189 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jun 7, 2023

Good overall - free coffee

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee, passionate leadership and nice coworkers

Cons

Pay is meh but other benefits help stabilise this

Nespresso Response

3y

Hello Colleague, Thank you for your feedback and review. We are pleased to know that you enjoyed working with your colleagues, as our people are our top priority, and we always strive to offer comfortable working conditions for everyone. At Nespresso, we invest in our leaders and employees' development, so they can work together well, support each other and achieve what they aspire in their careers. Regarding the cons, it is unfortunate to read you feel the salary is low, as, at our company, we strive globally to provide our employees with a market-competitive Total Rewards package, which includes base salary, bonus/incentives and many other benefits. We advise you to reach out to your Line Manager to discuss your concerns and find the best possible solution. Wishing you continued success at Nespresso. Thank you.

1.0

Jun 6, 2023

Disorganized management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

benefits package is offered to part time workers

Cons

The manager was completely disorganized with training, it was so bad I left within two days of working there. They have you sit in a back office and watch videos about coffee instead of having you experience selling points on the floor

Nespresso Response

2y

Hello, Thank you for sharing your feedback with us. We appreciate your positive comments regarding the benefits package we offer. Creating a comfortable work environment with these amenities is an important part of our company culture. Regarding the cons you outlined, it's upsetting to hear about the inconvenience you have described. At Nespresso, we strive to provide a structured and effective training experience for all employees. Furthermore, we are consistently working to enhance our management approaches to ensure a favorable working environment as well as clear guidance and support. If you would like to discuss your concerns further or have any additional feedback, please feel free to reach out to your former HR team. We wish you all the best in your future endeavors. Thank you.

4.0

Jun 4, 2023

Good

Internship

Recommend

CEO approval

Business Outlook

Pros

I recommand this company. Good advantages, good salary.

Cons

You have to adapt to the team and accept to spend your all day and night in there.

Nespresso Response

3y

Hello Colleague, Thank you for sharing your feedback. We are pleased to hear that you appreciate the various advantages and salary we offer at our company. Regarding the cons you outlined, we strive to create an environment where employees can thrive. At Nespresso, we value work-life balance of our teams and ensure that the business needs are their schedules are aligned in the best possible way. We recommend you address these specific concerns about the work hours to your manager or HR team. Wishing you much success at our company. Thank you.

Viewing 433 - 435 of 1,232 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Alternant Chargé média F/H

Paris

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Alternant Vendeur F/H

Conseiller clientèle - CDD (H/F)

Paris

View job

Nespresso

Nespresso reviews

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Ratings by demographic groups

Reviews by job title

Good overall - free coffee

Disorganized management

Good

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