Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 123 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 156 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Dec 4, 2025

Meh

Client facing associate

Recommend

CEO approval

Business Outlook

Pros

Free machines and coffee credit

Cons

Poor management, but overall very friendly staff. Customers can be rude

Nespresso Response

5mo

Hello, Thank you for sharing your thoughts on your experience with us. We are glad to hear that you found our Total Rewards package to be beneficial. We appreciate you highlighting the challenges you faced, as we are always looking for ways to improve the experience for all our employees and customers. We will share your feedback with the appropriate teams. Wishing you success in your new endeavors Thank you.

1.0

Dec 2, 2025

Toxic work environment

Sales

Recommend

CEO approval

Business Outlook

Pros

- Pay was not bad - Benefits that the company provided are great - Medical, Dental insurance was cheap - Free coffee and machines

Cons

- The management here is so toxic that it is not funny - Favoritism plays such a huge part here, that if you don't play politics or become a "spy' for the managers to snoop on other employees, then expect to be micromanaged and treated worse to the point where you want to quit - Do not expect HR to take any of your complaints seriously. Any issue regarding management will be swept under the rug

Nespresso Response

5mo

Hello, Thank you for sharing your insights regarding your time with us. We’re glad to hear that you found the pay and benefits, including medical and dental insurance, to be satisfactory, as well as the availability of free coffee and machines. We are continuously working to enhance our workplace culture and are committed to fostering an environment where all employees feel valued and heard. We will take your comments into consideration as we strive to create an even better workplace. Thank you.

1.0

Nov 21, 2025

Détruit par Dan Loeb, Third Point

Work horse

Recommend

CEO approval

Business Outlook

Pros

Gestion incompétente, produits exceptionnels, opportunités gâchées.

Cons

Une mauvaise gestion financière interne et des profits à l'américaine, avant même que les clients ne s'intéressent à la société, l'ont ruinée. Il ne reste plus qu'un marketing clinquant et des profiteurs notoires qui s'en tirent à bon compte.

Nespresso Response

4mo

Hello, Thank you for taking the time to share your feedback. We appreciate your long tenure with Nespresso. We are also glad to hear that you value our products, as maintaining high quality remains a core priority for us. At the same time, we recognize the concerns you raised about internal processes and management. Your perspective is important, and feedback like yours helps us understand how experiences can differ across teams and over time. These insights will be taken into consideration as part of our ongoing efforts to improve the overall employee experience and ensure that everyone feels heard and supported. We would also like to emphasize that we remain open to communication. If you wish to share any additional details or suggestions in a more detailed format, you are welcome to reach out to your HR contact. Wishing you well. Thank you.

Viewing 37 - 39 of 1,227 Reviews

Jobs at Nespresso

Vendeur CDD (H/F)

Paris

View job

Conseiller clientèle - CDD (H/F)

Vendeur - 11,5h - (H/F)

Le Chesnay

View job

Nespresso

Nespresso reviews

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Reviews by job title

Meh

Toxic work environment

Détruit par Dan Loeb, Third Point

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