Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 184 reviews)); "discounts and free coffee" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Great Team and Product" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Work work work No work life balance!" ((in 48 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Nov 14, 2025

Good learning ground for premium coffee brand

Senior marketing executive

Recommend

CEO approval

Business Outlook

Pros

Good challenging place with interesting brand partnership from HQ from B2C perspective. Being part of Nestle company, get to enjoy Nestle employee benefit and Nespresso employee benefits.

Cons

Over streamlined of manpower and uncertain direction + unrealistic budget every year

Nespresso Response

6mo

Hello colleague, Your feedback is much appreciated. Thank you for recognizing our efforts in building a dynamic environment that challenges people to win. It is also a pleasure to read that you appreciate the different perks and benefits we provide our employees. Regarding the points for improvement you mentioned, we are continuously working to review and refine our internal procedures to provide clear guidance and support. At Nespresso, it is important to us to equip our teams with the necessary tools to tackle their tasks effectively. Your insights are essential in helping us recognize areas where we can improve. If you want to share some additional comments with us, please feel free to contact your HR team to discuss your concerns. We wish you all the best in your journey with us. Thank you.

1.0

Nov 12, 2025

Awful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing at all, cannot think of one thing.

Cons

Unprofessional to their employees and to their customers. Awful service. Left after 3 weeks

Nespresso Response

6mo

Hello, Thank you for sharing your review with us. We’re truly sorry that your experience did not meet expectations. At Nespresso, our people are our top priority, and we constantly strive to foster a collaborative and respectful work culture, where everyone feels supported and cared for. Your feedback is much appreciated, and it will be shared with the responsible team. You are also always welcome to share more details with us so that we can address the concerns you raised. We wish you well in your new endeavors. Thank you.

5.0

Nov 11, 2025

Colleagues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues who teach you the ropes.

Cons

Can be quite busy on week ends

Nespresso Response

6mo

Hello Colleague, Thank you for sharing your experience with us. We’re glad to hear that you appreciate the support from your colleagues and the collaborative atmosphere, as fostering a positive team environment is something we value highly. Regarding the challenge you mentioned, we understand that weekends can be busy in retail, and we truly appreciate the dedication of our teams during these peak periods. We continue to look for ways to make the experience as balanced and manageable as possible. You are always welcome to share more details with your local HR team. Your feedback helps us reflect on how we can keep improving. Wishing you continued success in your role with us. Thank you.

Viewing 40 - 42 of 1,227 Reviews

Jobs at Nespresso

Vendeur CDD (H/F)

Paris

View job

Conseiller clientèle - CDD (H/F)

Vendeur - 11,5h - (H/F)

Le Chesnay

View job

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Good learning ground for premium coffee brand

Awful

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