Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,231 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 189 reviews)); "Great benefits and free coffee on the job" ((in 123 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 37 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jun 23, 2025

Nice colleagues

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Lovely colleagues, nice customers and good products

Cons

Long hours, unreliable schedule, high turnover of staff

Nespresso Response

1y

Hello, Thank you for taking the time to share your feedback. It's wonderful to know what positive aspects contribute to your overall experience. However, we are sorry to learn about some challenges you faced such as long hours, an unreliable schedule, and high turnover among staff. We understand that these factors can impact your work-life balance and overall job satisfaction. Your insights are crucial as we strive to create a more stable and supportive work environment. We also appreciate your suggestion regarding higher salaries. We are committed to reviewing our compensation structures to ensure they align with the hard work and dedication of our team members. Your feedback will help us in our ongoing efforts to enhance employee satisfaction and retention. Please feel free to reach out to your local HR team if you would like to discuss your experiences further. We value open communication and are always here to listen. Wishing you all the best in your career! Thank you.

4.0

Jun 22, 2025

Great Company

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Very flexible company to work for

Cons

Not much room for growth unless located in New York where the HQ are located

Nespresso Response

1y

Hello Colleague, Thank you for offering this feedback on your experience with our company. We are delighted to hear that you value the flexibility Nespresso offers its employees. It is essential to us that our people have a working environment that is comfortable and motivating. We understand the importance of professional fulfilment and strive to provide our employees with various development and learning opportunities so everyone can achieve their career aspirations. Your insight is crucial in helping us create a positive and supportive workplace. It will be shared with the responsible team. Wishing you success in your journey at Nespresso. Thank you.

4.0

Jun 20, 2025

Good company

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Good staff discounts in the shop

Cons

Location is not very easy to get to

Nespresso Response

1y

Hello, Thank you for sharing your insights about your experience working at Nespresso. We are glad to read that you valued the various perks and benefits we provide our staff as a gesture of gratitude for their contributions and dedication. Regarding the drawbacks you highlighted, we understand that the location of our office might not be convenient to each and every employee. Thus, we are doing our best to evaluate transportation options and explore ways to make the commute more convenient for our people. Your feedback is important to us, as we constantly strive to make the experience of our employees more enjoyable. We will pass it to the respective team. If you want to share more details or suggestions with us, please feel free to reach out to your former HR team. We wish you well in your new endeavors. Thank you.

Viewing 385 - 387 of 1,233 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Paris

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Conseiller clientèle - CDD (H/F)

Stage Pilote de flux B2B F/H

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