Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good people, supportive management

Cons

Work life balance is just OK

avatar
Nespresso Response
12mo
Hello, Thank you for taking the time to provide us with your review. It is wonderful to see that you enjoyed working with your colleagues and appreciated your management team. We are glad that you valued the various perks and benefits we offer our people. Ensuring a healthy work-life balance for our employees is one of our main priorities. Your feedback is crucial in helping us improve and create a sustainable workplace for all our employees. Wishing you the best in your new endeavors. Thank you.
2.0
Jul 4, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

They have great benefits overall

Cons

The way the company is run is with disregard for those in the stores - very much feel that HO is living the high life

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Nespresso Response
11mo
Hello Colleague, Thank you for sharing your thoughts with us. We’re glad to hear that you appreciate the great benefits we offer, as we strive to provide our team with competitive and rewarding perks that enhance their overall experience. However, we are truly sorry to learn about your concerns regarding the management approach between the head office and store operations. We understand how important it is for all team members to feel valued and supported, regardless of their location. Your feedback is invaluable in helping us identify areas for improvement, and we are committed to fostering a more collaborative and nurturing company culture. Please feel free to reach out to your local HR team if you would like to discuss your experiences further. We are always open to dialogue. Best wishes in your career. Thank you.
4.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

-40$ credit -Free coffee and flexible working hours

Cons

-Sometimes pressure for sales - You have to very punctual

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Nespresso Response
12mo
Hello Colleague, Thank you for sharing your feedback on your experience at Nespresso. We're pleased to know that you value the range of benefits and the flexibility we are providing our employees with. Creating an environment where people feel supported and motivated remains one of our ongoing priorities. We’ve also taken note of your concerns regarding pressure in certain aspects of your role. At Nespresso, we want to assure you that we are committed to protecting the well-being of our people and understand the importance of setting achievable goals for everyone. Your insight is valuable to us as we continuously work towards creating a sustainable workplace. Please don’t hesitate to reach out to your HR team to provide them with more details. Wishing you good luck in your career with us. Thank you.
Viewing 382 - 384 of 1,233 Reviews

Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.