Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,226 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 189 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,231 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,231 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Dec 7, 2023

Good starting role

Sales

Recommend

CEO approval

Business Outlook

Pros

Good community, decent hours, a good first job

Cons

Long hours, lots of targets to meet

Nespresso Response

2y

Hello Colleague, Thank you for taking the time to provide feedback on your experience at our company. While we appreciate your positive comment about the co-workers and pleasant overall impression, we are sorry to hear about your concerns regarding the shifts and targets. At our company, we value our employees and their well-being, including the need for sufficient breaks and lunchtime. We aim to create a supportive and caring work environment where our people feel valued and respected. Given we strive to provide the best possible service for our customers, we greatly appreciate the efforts of our employees in tackling company's goals. If you want to add any specific concerns or suggestions, please feel free to reach out to your local HR team. We appreciate your contribution and wish you all the best at Nespresso. Thank you.

1.0

Dec 6, 2023

Avoid !

Supply chain specialist

Recommend

CEO approval

Business Outlook

Pros

Nice facilities, close to the train, some colleagues where nice

Cons

Avoid to work here. The pay is not good and the managers don’t care about you, so forget about growth in the company unless you are friend with the right people. No work life balance

Nespresso Response

2y

Hello, Thank you for taking the time to provide feedback on your experience at our company. It is always rewarding to know that our employees find the work environment comfortable and convenient. We also appreciate your mention of the friendly colleagues you encountered, as fostering a positive team dynamic is important to us. Regarding the cons you outlined, we strive to provide competitive compensation and a supportive environment for our employees. Additionally, we strive to do our best in prioritising work-life balance and its impact on employee well-being and job satisfaction. Our goal is to create an environment where employees can thrive both personally and professionally. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local HR team. We wish you well in your future endeavors. Thank you.

5.0

Dec 5, 2023

Nespresso

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Builds up communication skills for future.

Cons

No downsides really, good job and builds up skills.

Nespresso Response

2y

Hello, Thank you for your feedback and for recognizing our efforts in cultivating a positive working environment. It is great to know that you appreciate many opportunities we offer to our employees, including ones connected to communication. At Nespresso, we make sure that our people are well supported and provided with a lot of possibilities to grow and develop various skills. Wishing you much success with your future endeavors. Thank you.

Viewing 352 - 354 of 1,231 Reviews

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