Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,226 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,231 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Dec 5, 2023

Technical coordinator- Nespresso

Technical coordinator

Recommend

CEO approval

Business Outlook

Pros

Hybrid postion Flex work 2 weeks per year

Cons

low salary micromanaging no opportunities for carreer developpement

Nespresso Response

2y

Hello Colleague, Thank you for sharing your feedback with us. We are glad that you appreciate our efforts in creating an enjoyable work environment, as, at Nespresso, we strive to find the right balance between the customer and business needs and comfortable working hours for our teams. Regarding the areas you see as cons, we assure you that it's important for us that our employees on every level are provided with market-competitive salaries and benefits. As for the management and advancements process, given we are demanding and striving for excellence, we support our people in their career growth and want every person to find their right fit within our company. We would like to hear more from you to look into your concerns and improve our ways of working. Please feel free to contact your local HR team. Wishing you continued success at Nespresso. Thank you.

1.0

Nov 30, 2023

Toxic workplace - I need to leave

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Hard to see any. I need to leave ASAP

Cons

Toxic workplace. Poor management. Unstructured marketing managers. Lot of politics. Competition is stronger. Why leadership cannot see it?

Nespresso Response

2y

Hello Colleague, Thank you for sharing your thoughts about your experience with us. It is unfortunate to know that you don’t see any advantages of working at Nespresso. Regarding the cons you outlined, our people are our top priority, so we always strive to provide a positive working environment and care for our people. It is also upsetting to read your comments specifically connected to the management structure, as we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. Your feedback is important and valuable to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. If you want to share some additional comments, please, feel free to contact your former local HR team to discuss your concerns. Wishing you well. Thank you.

4.0

Nov 25, 2023

The pay is good, the atmosphere was alright

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Once you’re able to get into your zone, you’re able to complete your tasks efficiently. When dealing with customers, I barely had any issues with them. I also liked how I was paid weekly instead of biweekly. Overall, it was a nice retail job!

Cons

I don’t have much to say about the company (even though I don’t like Nestle). My main issue is the unprofessional environment one of the leads created when things weren’t done their way especially towards their younger workers.

Nespresso Response

2y

Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. If you would ever like to discuss the environment in your specific store in more detail, we encourage you to reach out to your HRBP. We wish you all the best. -Your Nespresso HR Team

Viewing 355 - 357 of 1,231 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

View job

Gestionnaire poste client F/H

Conseiller clientèle 14H (H/F)

Nespresso

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Technical coordinator- Nespresso

Toxic workplace - I need to leave

The pay is good, the atmosphere was alright

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