Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,226 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 189 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,231 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Dec 19, 2023

Great

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

All good. Only issue was the agencies that took over

Cons

Weekend hours were not changeable

Nespresso Response

2y

Hello, Thank you for sharing your review with us. It is a pleasure to know that your overall impression of working at Nespresso is a favorable one. We are building an environment that creates positive disruption and empowers our people to win. Regarding the cons you mentioned, it is upsetting that you were not satisfied with your schedule. We always strive to find the right balance between the customer and business needs and flexible work hours of our teams. We would like to hear more from you to look into your concerns, so that we can improve. Please feel free to contact your former local HR team. We wish you much success with your future endeavors. Thank you.

2.0

Dec 18, 2023

High Expectations, Tight Resources

Head of cx & insights manager

Recommend

CEO approval

Business Outlook

Pros

Working at Nespresso offers career development, competitive financial incentives, employee discounts, a positive and inclusive culture, sustainability focus, innovation opportunities, global brand recognition, diverse workforce, flexible work arrangements, and an empowering environment, making it a rewarding and dynamic workplace.

Cons

It involves navigating many resource constraints, impacting the execution of marketing strategies despite the brand's established status. My team faced high expectations due to the brand's renown, adding pressure to perform at a consistently high level. This demanding environment, characterized by intense pressure and continuous demands for excellence, increased burnouts,

Nespresso Response

2y

Hello, Thank you for sharing your review with us. We are glad to know that you value all the positives you mentioned. At Nespresso, we recognize importance of professional growth and are happy to support everyone in their professional journey. In addition to this, we strive to create a caring environment where people respect, help and inspire each other to grow and succeed. Regarding the cons you mentioned, it is disappointing to read that you and your team felt pressure at work. We greatly appreciate the efforts of our employees in providing quality service. At our company, we are consistently seeking to improve and innovate our operations to ensure that our people feel comfortable, well-informed, and supported on every level. Your input is essential in helping us recognize areas where improvements are needed, and you are always welcome to communicate more specific concerns to your former local HR team. Wishing you well in future endeavors. Thank you.

3.0

Dec 15, 2023

Nil

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

You can work from home

Cons

You are not allowed to make mistakes

Nespresso Response

2y

Hello, Thank you for your feedback on your experience at our company. We appreciate your comments about the convenience of working from home. It is always rewarding to know that our employees value the flexibility and work-life balance we offer. Regarding the cons, we recognize that creating an environment where people feel comfortable learning from their mistakes is crucial for growth and development. At Nespresso, we work towards finding a balance that promotes excellence while also supporting the wellness of our employees. If you have any further suggestions or concerns, please do not hesitate to reach out to your former HR team. We wish you well in your future endeavors. Thank you.

Viewing 349 - 351 of 1,231 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

View job

Gestionnaire poste client F/H

Conseiller clientèle 14H (H/F)

Nespresso

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High Expectations, Tight Resources

Nil

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