Nespresso reviews

4.2

91% would recommend to a friend

(1,231 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Great pay and support for workers

Cons

Too much changes happening at a time

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your feedback and for recognizing our market-competitive salary. We are also glad to know that you are content with your work environment. Our company values its employees, and we are always working to provide care and an inspiring environment where everyone can thrive and succeed. Regarding the cons you mentioned, at Nespresso, we constantly challenge ourselves to improve our processes and drive innovation. Given we are striving for excellence, we want to ensure that our people are well-informed and supported on every level. We would welcome hearing more specifics about what you raise. Please reach out to your local HR or management team to look into your concerns. Wishing you continued success at Nespresso. Thank you.
5.0
Dec 23, 2023

AMAZING

Recommend
CEO approval
Business Outlook

Pros

very good pay and best part time job there and appreciative community

Cons

Pressure of meeting target and competition

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Nespresso Response
2y
Hello, Thank you for sharing your feedback with us. It is a pleasure to know that you enjoyed our market-competitive salary and that you were satisfied with your management. At Nespresso, we always strive to create an environment where everyone supports and uplifts each other. Regarding cons you mentioned, we are sorry to read that you experienced pressure at work. We greatly appreciate the efforts of our employees in providing quality service. As our people are our top priority, we constantly try to maintain comfortable work conditions for our teams. Your review is very important to us, and you are always welcome to reach out to your former local HR or Management team. With your additional comments, we can look further into what you raise and improve our ways of working. Wishing you all the beat in your future endeavors. Thank you.
4.0
Dec 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Understanding and accommodating management, constant motivation to achieve the sales goals

Cons

Highly correlated with the client behavior

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Nespresso Response
2y
Hello, We are truly grateful for the feedback you have shared about your experience with us. It is always rewarding to know that our efforts to support and motivate our employees are being recognized and appreciated. Regarding the cons, we appreciate your feedback on this matter, as it allows us to further enhance our customer service approach. At Nespresso, we are committed to exploring innovative ways to provide additional support and resources to our team, enabling them to effectively navigate and exceed customer expectations. Please feel free to share any further feedback with your former local HR team to help us enhance the experience for our employees. We wish you all the best in your future endeavors. Thank you.
Viewing 346 - 348 of 1,231 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.