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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,230 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Feb 20, 2024

      Loved working for them. Management could be better.

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, great products, and good salary (+ bonus depending on your performance).

      Cons

      Could be stressful sometimes, management could be better.

      avatar
      Nespresso Response
      2y
      Hello, Thank you for your review. We are proud to offer our employees with market competitive salary as a part of our Total Rewards package, which includes various bonuses. It is also great to know that you enjoyed working with your team, as we strive to foster a comfortable work environment. Regarding the cons you mentioned, it's unfortunate to read you experienced stress on your position. At Nespresso, we want everyone to feel supported on every level. This is why we focus a great deal on our talent management. We would like to hear more from you to look into your concerns. Please, feel free to reach out to your former local HR team. With your additional comments, we can look further into what you raise, and improve. Wishing you much success with your future endeavors. Thank you.
      3.0
      Feb 20, 2024

      Limiting

      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well established, safe, nice employees

      Cons

      Limited progression, strict policies, micro management

      avatar
      Nespresso Response
      2y
      Hello Colleague, Thank you for taking the time to let us know about your experience with our company. We are glad you enjoyed working alongside our dedicated team of employees. Creating a pleasant and secure work environment is important to us. Regarding the cons you outlined, we are committed to providing opportunities for growth and development to our employees. Additionally, while we strive to maintain clear policies to ensure efficiency, we are regularly reviewing and refining our management practices. We would encourage you to contact your local HR team for further details, so we can assist your concerns properly. Wish you well in your career at Nespresso. Thank you.
      5.0
      Feb 19, 2024

      great experience

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      very communicative team and respectful

      Cons

      few freedom because of the brand standards that are quite strict

      avatar
      Nespresso Response
      2y
      Hello Colleague, We are thankful for the insights you provided about your time with our company. Building a collaborative and respectful work environment is our goal, and we are glad to know that you feel supported in this aspect. Regarding the cons, while we strive to maintain the consistency of our brand identity, we also recognize the importance of fostering creativity and innovation. Your feedback is valuable, and we will take it into consideration as we continue to refine our processes and standards. We encourage you to speak with your Line manager or HR team to provide additional information and suggestions. Wish you all the best in your career at Nespresso. Thank you.
      Viewing 316 - 318 of 1,230 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,224 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.