Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,224 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 191 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews)); "Good training on full time employees" ((in 57 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 167 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 15, 2024

I hated working here.

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

There were no pros for me.

Cons

I worked with some of the most racist and ableist people at this company. There's no surprise these people flourished in this company...given their values.

Nespresso Response

2y

Hello, Thank you for your feedback. It is disappointing to know that your experience wasn't positive. At Nespresso, we invest a great deal in our people, teams, and organization to have the right caring culture where people respect, help, and inspire each other to succeed. We believe that everyone can be empowered and make a difference with diverse workforces. That’s how we work and grow together. We are a company with strong values and culture, which cares for our people. In addition to this, we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please, reach out to your local HR or management team. Wishing you well in your new endeavors. Thank you.

5.0

Feb 14, 2024

great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

lots of bonuses, great xmas hamper, free coffee machine, 300 caps monthly coffee allowance. big on mental health, encourages employees to bring their authentic self to work

Cons

Iv worked there for 12+ years and love it and the people.

Nespresso Response

2y

Hello Colleague, Thank you for such a positive review. Having you as an employee for so many years has been an immense pleasure. We are happy to know that you are satisfied with our Total Rewards package, which includes various bonuses and benefits. In addition to this, thank you for recognizing our efforts in providing comfortable working conditions for everyone. At Nespresso, we care for our people, and our success is due to the meaningful contributions of many ingenious talents. It's always a delight to work with someone who is passionate and willing to grow with us. Wishing you continued success at Nespresso. Thank you.

3.0

Feb 13, 2024

Nespresso part timer

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Bonus, flexibility, free machine, coffee

Cons

Disorganized, staff can be horrible

Nespresso Response

2y

Hello, Thank you for willingness to share your thoughts on your experience at Nespresso. We value your appreciation of the free perks, such as coffee, because enjoying a good cup of coffee can enhance the overall work experience and create a positive atmosphere. Regarding the mentioned cons, we are constantly working on improving our processes and systems to ensure a smoother experience for our employees. Additionally, at Nespresso, we strive to create a supportive and respectful work environment for everyone, and we take these matters seriously. We encourage you to reach out to your former HR team to provide more details about your experiences so that we can address any issues and make necessary improvements. We wish you well in your new endeavors. Thank you.

Viewing 319 - 321 of 1,230 Reviews

Jobs at Nespresso

Conseiller clientèle 21H (H/F)

Alternant Chargé média F/H

Paris

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I hated working here.

great company

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