Pros
No sales commission, so the work climate is not as cut-throat as most other high end retailers. You get paid bi-yearly bonuses based both on your overall performance (sales, attendance, employee relations, etc) and the stores overall performance. This creates more of a sense of teamwork amongst most employees. Since there's no commission the hourly pay is considerably higher than commissioned sales jobs. I've been with the company for years and worked in several stores and had mixed experiences. They offer great, full benefits. The paid time off is very, very generous. You start off with 2 weeks of paid vacation, 4 paid personal days, and 5 paid sick days per year. After 4 year you get an additional week of paid vacation and after 7 years another additional week. That's almost 6 paid weeks off, which is virtually unheard of in the U.S. The company provides you with free uniforms and free dry cleaning. The discount is very generous as well.
Cons
High turnover rate, even for retail. Managers come and go often, making it difficult to establish a high level working relationship with your boss. Often times things are going very well for the store, a manager leaves, we get a new one, they do things differently, and sometimes their way of running the show doesn't work out very well. HR is horrible and the laughing stock of the high-end retail world. They do very little to lookout for your well-being and instill a sense of fair treatment. If you ever have an issue they would rather sweep things under the rug than deal with them head on. HR also has a fairly high turnover rate. In fact, LVNA corporate in general, has a somewhat high turnover rate. Between the corporate and store level turnover rates, it makes it difficult to be noticed for doing your job well. Do one thing wrong though, and they notice immediately and most often times write you up even for the smallest mistake. This is why the management and sales staff turnover is so very high.
