HubSpot reviews

3.4

54% would recommend to a friend

(4,163 total reviews)
avatar

Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong pay (just pay not benefits) if you’re able to hit the insanely high metrics

Cons

Customer success leadership is extremely inexperienced. Most manager, directors, VPs and even our chief customer officer has never held a customer success role outside of Hubspot and it shows. Metrics change every 6 months, “urgent priorities” change every 30 days and there is no room to fail even if there are learning to be had. Leaders don’t listen to their individual contributors. Managers and directors push for “toxic positivity” that leads to culture of being on eggshells. When confronted about burn out leadership’s recommendation is to consult your doctor.

5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Hubspot has done a great job of hiring people that align with their culture. The benefits are great, good work life balance, flexible, leadership does a good job of making people feel appreciated and heard.

Cons

Some processes are manual, but management is working to make things more automated

avatar
HubSpot Response
7mo
Thanks for taking the time to share your experience. It’s wonderful to hear that you’re enjoying the culture, flexibility, and work-life balance at HubSpot — those are things we strive to protect as we grow. We appreciate your feedback on manual processes, and we continue to explore how AI can help streamline and automate that kind of work to free up more time for high-impact projects. Thanks again for all that you do for HubSpot!
4.0
Nov 4, 2025

A Top Notch Employer

Recommend
CEO approval
Business Outlook

Pros

- Amazing colleagues who you learn from and who inspire you daily - Exciting work and scope for impact - The work flexibility is hard to beat (you decide where you do your best work from) - Excellent benefits - You feel like it is a company that invests in the best tools to let you do your best work

Cons

- Career growth is a bit slower than it used to be in the company, but I believe that is across the board in Tech at the moment

avatar
HubSpot Response
7mo
Thanks for taking the time to share your experience. It’s wonderful to hear that you’re surrounded by inspiring colleagues, enjoy the flexibility to do your best work, and feel supported by the tools and benefits available — those are all things we’re proud to offer and protect as we continue to grow. We appreciate the feedback on career growth. Growth remains a top priority for us, and we want every HubSpotter to have the opportunity to reach, stretch, and continue developing their skills. We’re continuing to invest in learning opportunities — from AI tools that support day-to-day work, to platforms like Degreed and LinkedIn Learning that help build long-term skills. And thank you for all the work you do supporting our candidates and championing HubSpot as a great place to grow a career!
Viewing 286 - 288 of 4,163 Reviews

Glassdoor has 4,752 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.