HubSpot reviews

3.4

54% would recommend to a friend

(4,163 total reviews)
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Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- I have full autonomy in my role to manage my hours how I see fit. As long as I am achieving the metrics that company is set for me, they do not care when I am online or how many hours I work.

Cons

- Metrics change frequently and you must pivot fast. - Recent push to have CSMs on more and more calls with customers. Starting to feel like I don't have the time for "deep work" -- as in having the time to think strategically about my book of business.

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HubSpot Response
7mo
Thanks for taking the time to share your experience. It’s great to hear that you value the autonomy and flexibility in how you manage your work. We also hear your feedback on the increase in customer calls. As we evolve how we support customers, we know it’s important that CSMs still have protected time for strategic work. We’re always reviewing how we can help teams manage this balance more effectively so you can focus on what drives the most impact for your book of business. Thanks again for all that you do for our customers and for HubSpot.
4.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of access to great new AI and analytics tools. I really appreciate the flexibility and autonomy I'm given. I can't speak for all orgs but Rev Ops is a great place to be, in my opinion.

Cons

Things move very fast. High performance culture is what leadership wants. Lots of middle management has been cut out so I've felt a big shift in how overworked a lot of people are. This has definitely changed how things have felt but the team has kept some core culture related things in place that sort of make up for some of it.

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HubSpot Response
7mo
Thanks for sharing your thoughtful review. Investing in new AI and analytics tools for our employees is a key priority — we want to make sure everyone has the opportunity to learn, grow, and innovate in their roles. It’s great to hear that you’re finding those opportunities within RevOps. We know the pace can be fast, and finding the right balance between high performance and sustainability is important. Feedback like yours helps us continue to refine how we support our teams so that everyone can do their best work and grow along the way. Thanks again for everything you do to help us grow better.
5.0
Nov 6, 2025

Solid

Recommend
CEO approval
Business Outlook

Pros

good company, solid culture, pow pow

Cons

gets a little lost in their own values sometimes

Viewing 283 - 285 of 4,163 Reviews

Glassdoor has 4,752 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.