HubSpot reviews

3.4

54% would recommend to a friend

(4,165 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Feb 6, 2024

Used to love, but steadily getting worse and no longer recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The remote/hybrid culture is fine here, but this isn't enough to recommend the company to others.

Cons

When I joined HubSpot several years ago, I had heard great things and felt strongly aligned with the culture of the company. It felt like they didn't just "talk the talk." However, over the past few years, it feels like it has become the epitome of toxic positivity. They continue to use their Culture Code to explain things like consistent reductions, decrease in benefits, lowered performance reviews, etc. I haven't even been hugely impacted myself by these, but it's disappointing to see and it's made worse by leadership speaking as if we're watching a Ted Talk. In addition, there are some really shameful DI&B changes that have disappointed me hugely. For instance, on my team, every single person who has been let go has been a person of color. Speaking with management about disability accommodations during COVID spikes was a terrible experience. I know from fellow coworkers that there is truly disappointing treatment of parents on parental leave. My own personal experience as a marginalized employee has been so bad that if I had the resources and time, I would have moved forward with an employment discrimination lawyer, but at this point I'd rather just get out. The company feels like a sinking ship with constant scaling back of benefits, roles, compensation, equity, etc. There's no oversight of individual managers, and it feels like every time there's a company announcement, it doesn’t land with the broader company.

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HubSpot Response
2y
I'm most sorry to hear in this review that you feel we've let down and under-served employees who really needed our support, particularly for accommodations or following leaves. All I can say is that's not the company we aspire to be in any regard. -Katie
2.0
Jun 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent salary for the postion compared to other job offers on the market, good health insurance

Cons

Since Hubspot understaffed support via the 7% workforce reduction earlier this year , and this short staffing has been further exacerbated by massive attrition since, Hubspot's culture has shifted dramatically. Leadership doesnt care about experience, seniority, or history of loyalty in employees. All that matters now is your production numbers this month. There is no context that can explain low numbers and no compassion for employees. I personally know a mentor-type person with years of experience who was cut loose in recent months after their numbers dropped due to stress caused by their move across the country, and the general burn-out culture we work in 40 hours a week. Everyone i know is leaving as quickly as possible. This ship is sinking while on fire

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HubSpot Response
3y
Sorry to hear about your experience in Support and your frustration with the culture-not sure there is much I can say/do that would change your opinion here, but appreciate the feedback and you making the time to share it. -Katie
1.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Free food back in the days of the office. Free Kindle books. Gym.

Cons

Lack of influence in projects. Code perfection to a fault, PRs get rejected because of an extra space after a ; Management in tech-product is toxic. Folks getting "managed out" after being placed on a PIP within weeks of passing probation. Tone-deaf leadership. More focussed on the external image that on improving culture for employees.

Viewing 241 - 243 of 4,165 Reviews

Glassdoor has 4,753 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.